Shipa

Logistics and Supply Chain

JuniorAccountExecutive

Dubai, United Arab Emirates FULL TIME Remote Friendly
The Brief

“Junior Account Executive at Shipa. Skills: Account management, Client relationship management, Logistics support, Revenue support. Manage day-to-day client relationships. Execute strategic account plans”

What You'll Achieve.

Support revenue targets; Ensure seamless service delivery; Enhance client satisfaction; Enhance delivery efficiency

Industry & Context.

Logistics and Supply Chain
Problems you'll solve

Analyze account data; Produce clear performance summaries; Escalate issues with solutions

What They're Looking For.

Must Have

Bachelor's degree in Business, Logistics, Marketing, or a related field, 1–3 years of experience in account management, logistics coordination, or client-facing sales roles, communication skills in English

Nice to Have

Exposure to eCommerce, cross-border shipping, or freight forwarding is a advantage, Familiarity with CRM tools (Salesforce, HubSpot, or similar) and MS Office / Google Workspace, Familiarity with eCommerce platforms (Shopify, Noon, Amazon UAE, etc. ) is advantageous

What You'll Do.

Manage day-to-day client relationships

Execute strategic account plans

Resolve client issues promptly

Monitor shipment performance

Maintain client records

Identify upsell opportunities

Prepare proposals and pricing

Track revenue performance

Act as first point of contact

Understand client logistics requirements

Escalate complex issues

Contribute to process improvements

Update sales pipelines

Prepare account status updates

Track client onboarding milestones

Liaise with internal teams

How You'll Work.

Team & Collaboration

Coordinate with internal operations, customs, and last-mile teams; Liaise with internal teams (operations, IT, customs, finance); Work effectively across departments

Communication Scope

communication skills in English

Free ATS check

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