Sangoma
Communications
Jr.SalesEngineer
“Jr. Sales Engineer at Sangoma. Skills: Sales Engineering, Solutions Engineering, Technical Pre-Sales, Communications solutions. Support customer growth. Support revenue expansion”
Industry & Context.
Troubleshooting; Problem-solving
Willingness to travel
What They're Looking For.
Must Have
2+ years of experience in Sales Engineering, 2+ years of experience in Solutions Engineering, 2+ years of experience in Technical Pre-Sales, Experience supporting telecom solutions, Experience supporting UCaaS solutions, Experience supporting CCaaS solutions, Experience supporting SIP solutions, Experience supporting VoIP solutions, Experience supporting networking solutions, Experience supporting cloud communications solutions, Understanding of SIP protocols, Understanding of voice networking, Understanding of cloud communications, Understanding of contact center technologies, Understanding of telecom infrastructure, Presentation skills, Customer-facing communication skills, Ability to explain technical concepts, Self-motivated, Troubleshooting skills, Problem-solving skills, Willingness to travel within the UK
Nice to Have
Experience working with channel partners, Experience working with indirect sales organizations
What You'll Do.
Support customer growth
Support revenue expansion
Deliver technical presentations
Deliver product demonstrations
Deliver proof-of-concepts
Deliver solution workshops
Support discovery sessions
Understand customer business requirements
Understand customer infrastructure
Understand communication challenges
Help customers find scalable solutions
Provide technical documentation
Provide solution diagrams
Assist Account Managers
Identify upsell opportunities
Identify cross-sell opportunities
Identify expansion opportunities
Collaborate with Product teams
Collaborate with Engineering teams
Collaborate with Support teams
Collaborate with Operations teams
Ensure successful customer outcomes
Support customer onboarding
Support transition activities
Maintain awareness of market trends
Maintain awareness of competitive offerings
Maintain awareness of emerging technologies
How You'll Work.
Team & Collaboration
Partner with Account Managers; Partner with Channel Managers; Work with customers; Work with partners; Work with VARs; Work with MSPs; Work with agents; Work with telecom providers; Collaborate with Product teams; Collaborate with Engineering teams; Collaborate with Support teams; Collaborate with Operations teams
Communication Scope
Technical presentations; Product demonstrations; Customer-facing communication; Explain technical concepts
Applying for this Jr. Sales Engineer role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
ANONYMOUS · UNFILTERED
What do employees actually say about Sangoma?
Real rants from real employees. Read before you apply.