Company
Operations
Jr.ITAdministrator
“Jr. IT Administrator. Skills: IT support, SaaS administration, identity management, automation, troubleshooting, documentation, continuous improvement. Provide day-to-day IT support across hardware, software, laptops, and SaaS applications. Assist with employee onboarding and offboarding, including account setup and access management”
What You'll Achieve.
improving workflows; reducing repetitive manual tasks; improve the employee IT experience; improve efficiency, scalability, and overall IT operations
Industry & Context.
problem-solving ability; Troubleshoot issues related to Google Workspace, Slack, Zoom, and other workplace tools; troubleshooting
What They're Looking For.
Must Have
Bachelor's degree or equivalent experience in Information Systems, IT, Computer Science, Cybersecurity, or a related field, communication and customer service skills, organizational skills and attention to detail, Interest in modern IT systems, SaaS platforms, and automation, Comfortable working in a fast-paced, highly collaborative in-office environment
Nice to Have
Internship, campus IT, help desk, or technical support experience preferred, Experience or familiarity with tools such as: Google Workspace, Okta, Slack, Zoom, and ServiceNow., Experience troubleshooting and supporting windows and macOS endpoints., Basic understanding of identity and access management, onboarding/offboarding and asset lifecycle management, Exposure to scripting or automation tools like: PowerShell, Python and JavaScript, Understanding of basic cybersecurity principles such as MFA, password management, phishing awareness, and access control, CompTIA A+, Network+, Security+, Google IT Support, or similar certifications are a plus
What You'll Do.
Provide day-to-day IT support across hardware
and SaaS applications
Assist with employee onboarding and offboarding
including account setup and access management
Troubleshoot issues related to Google Workspace
and other workplace tools
Support office IT operations and conference room technology
Help manage platforms such as Google Workspace
Assist with user provisioning
permissions management
and access troubleshooting
Support system updates
and operational improvements
Maintain accurate documentation
and operational procedures
Assist with improving workflows and reducing repetitive manual tasks
Learn and work with automation tools
and scripting over time
Help identify opportunities to improve the employee IT experience
How You'll Work.
Team & Collaboration
work closely with experienced operations and IT leaders; Partner with operations, security, and engineering teams on internal technology initiatives; highly collaborative in-office environment
Communication Scope
communication skills; communication and customer service skills
Applying for this Jr. IT Administrator role?
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