Jr.ITAdministrator

OVERVIEW We’re looking for a motivated, curious, and people-oriented Junior IT Administrator to help support our growing internal technology environment. This role is ideal for a recent graduate or early-career IT professional who wants hands-on experience with modern enterprise IT systems, SaaS administration, identity management, and automation. You’ll work closely with experienced operations and IT leaders while learning how high-growth companies manage technology at scale. You do not need to be an expert in every platform we use. We care more about problem-solving ability, communication skills, curiosity, and a willingness to learn. This is a great opportunity for someone interested in growing into Systems Administration, IT Engineering, SaaS Operations, or Security Operations over time. KEY RESPONSIBILITIES - Provide day-to-day IT support across hardware, software, laptops, and SaaS applications - Assist with employee onboarding and offboarding, including account setup and access management - Troubleshoot issues related to Google Workspace, Slack, Zoom, and other workplace tools - Support office IT operations and conference room technology - Help manage platforms such as Google Workspace, Okta, Slack, Zoom, Jira, and Confluence - Assist with user provisioning, permissions management, and access troubleshooting - Support system updates, configurations, and operational improvements - Maintain accurate documentation, guides, and operational procedures - Assist with improving workflows and reducing repetitive manual tasks - Learn and work with automation tools, APIs, and scripting over time - Help identify opportunities to improve the employee IT experience - Partner with operations, security, and engineering teams on internal technology initiatives - Participate in troubleshooting, incident response, and continuous improvement efforts - Contribute ideas that improve efficiency, scalability, and overall IT operations QUALIFICATIONS - Bachelor’s degree or equivalent