Sunrun
Home solar and battery
JourneymanFieldPerformanceTechnician
Neural analysis suggests this role is
optimal for Mid candidates.
“Journeyman Field Performance Technician at Sunrun. Skills: Field Performance, Troubleshooting, Training, Electrical. Perform advanced troubleshooting. Perform complex service diagnosis”
What You'll Achieve.
Regularly exceed defined goals for field performance key performance indicators; Turnaround time; Experience rating; Average dispatches completed
Industry & Context.
Problem Solving; Troubleshooting skills; Logical decision making
Ability to transport materials and equipment (up to 50 pounds frequently and up to 100 pounds with assistance), Ability to work on rooftops with various angles and surfaces, Ability to climb ladders, Ability to work in outdoor weather conditions, Ability to frequently utilize hand functions requiring fine motor skills, Ability to work within the safe range of equipment, Ability to work and maintain balance on roofs and other areas of height, Ability to work in the sun and possibly low light conditions, Ability to walk on rafters, roof tiles, and roof shingles without damage, Ability to distinguish colors, Ability to work in confined spaces, Ability to hear verbal commands and warnings, Ability to work with chemicals using appropriate protections
What They're Looking For.
Must Have
3+ years of previous field construction experience, 1 year of experience as a service technician in the solar industry, Valid state or local Electrical Journeyman license, Knowledge of the NEC and applicable codes and standards, Ability to interpret single line drawings and PV systems, Demonstrates knowledge of electrical principles, Understands interconnection activities, Understands basic construction principles, Adheres to company safety policies and procedures, Ability to identify and report safety hazards, Ability to encourage others to work safely, Ability to establish rapport, Build relationships and loyalty with external and internal customers and coworkers, Remains tactful when communicating, Proven ability to meet deadlines and key metrics, Works independently, Works as a team player, Drives results in a fast paced, team based environment, Willing to assist teammates, Build relationships to achieve company and department goals, Solid logical decision making, Troubleshooting skills, Ability to problem solve in a timely and effective manner, Exercises good judgment, Takes ownership of issues or questions, Escalate problems to the appropriate persons, Follow up accordingly with the customer, Knows when to involve supervisors, Ability to transport materials and equipment (up to 50 pounds frequently and up to 100 pounds with assistance), Ability to work on rooftops with various angles and surfaces, Ability to climb ladders, Ability to work in outdoor weather conditions, Ability to frequently utilize hand functions requiring fine motor skills, Ability to work within the safe range of equipment, Ability to work and maintain balance on roofs and other areas of height, Ability to work in the sun and possibly low light conditions, Ability to walk on rafters, roof tiles, and roof shingles without damage, Ability to distinguish colors, Ability to work in confined spaces, Ability to hear verbal commands and warnings, Ability to work with chemicals using appropriate protections
Nice to Have
PV design experience, PV electrical experience
What You'll Do.
Perform advanced troubleshooting
Perform complex service diagnosis
Train and develop team members
Organize warranty and service schedule
Lead warranty and service schedule
Maintain warranty and service schedule
Allocate labor resources
Support training new members
Assist with inspections
Assist with site audits
How You'll Work.
Team & Collaboration
Work with Electrical Foreman; Work with Construction Supervisor; Work with Branch Manager; Assist with training and development; Lead regular meetings; Align local field service team; Train local field service team; Support on-boarding and training; Works as a team player; Assist teammates; Build relationships to achieve company and department goals
Communication Scope
Excellent verbal communication skills; Excellent written communication skills
Full Job Description
Ever since we started in 2007, Sunrun has been at the forefront of connecting people to the cleanest energy on Earth. It’s why we’ve become the #1 home solar and battery company in America. Today, we’re on a mission to change the way the world interacts with energy, and we’re building a company and brand that puts power at the center of life. And we’re doing it by designing a dynamic culture where employee development, well-being, and safety come first. We’re unlike any other solar company. Our vertically integrated model gives us total control over every part of the energy lifecycle – from sale through installation and beyond – so you can find endless opportunities for growth. Come join a career you can grow in and a culture you can run with. **About Sunrun** Since 2007, Sunrun has grown into America's #1 home solar and battery company. We got here by putting our people’s safety and growth first. That’s why we created the Power+ program: to invest in your skills. We train you to work across different teams—from qualifying homes for solar, to installing, to inspecting the final work, and servicing existing systems. This versatility helps limit reduced hours and enhances job security in an industry affected by seasons. It also means you can solve customer problems in one visit, keeping you safely off the road and moving your career forward. **Overview** The Field Performance Technician 3 perform advanced troubleshooting and complex service diagnosis. This position is also responsible for training and developing other Field Performance team members. The Field Performance Technician 3 must hold an electrical certification per state requirements. ****E****SSENTIAL DUTIES AND RESPONSIBILITIES**** * Organize, lead, and maintain the warranty and service schedule. * Work with the Electrical Foreman, Construction Supervisor and the Branch Manager to allocate labor resources to service and warranty projects as needed * Assist with training and development for Field Service Te
Applying for this Journeyman Field Performance Technician role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Sunrun?
Real rants from real employees. Read before you apply.