Lumbermen's
JobCoordinator
“Job Coordinator at Lumbermen's. Skills: customer service, coordinating logistics, relationship building. Promptly responding to incoming customer inquiries and requests.. Receiving and processing customer estimate requests, providing detailed and accurate estimates.”
What You'll Achieve.
providing exceptional customer service and support; coordinating logistics to ensure smooth operations; developing relationships with customers; ensuring a seamless, positive experience from initial inquiry to final installation
Industry & Context.
drug and alcohol-free workplace
What They're Looking For.
Must Have
High School diploma/GED required
Nice to Have
Prior experience in a high-paced customer service environment desired, Project planning/scheduling experience desired
What You'll Do.
Promptly responding to incoming customer inquiries and requests.
Receiving and processing customer estimate requests
providing detailed and accurate estimates.
Entering submitted orders and scheduling template appointments efficiently.
Proactively following up on missing information to prevent delays and obtaining final customer confirmation before production.
Clearly communicating final pricing to customers and ensuring accurate cost tracking
Acting as a liaison between fabrication
and end users to coordinate transportation and installation.
Working closely with field crews to resolve any issues before
or after installation.
How You'll Work.
Team & Collaboration
cross-functional coordination; liaison between fabrication, dealers, and end users; Working closely with field crews; collaborative success
Communication Scope
Excellent verbal and written communication skills with a ability to build relationships.
Process & Methodology
Project planning/scheduling experience desired
Applying for this Job Coordinator role?
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