atWork Australia

Healthcare

JobCoach

A$54–68k ~AI est. Maitland, South Australia, Australia FULL TIME
The Brief

“Job Coach at atWork Australia. Skills: Customer success, Client relationship management. Manage a portfolio of customers. Develop and maintain strong customer relationships”

What You'll Achieve.

Achieve high customer satisfaction scores; Maintain strong customer retention rates; Drive product adoption and usage

Industry & Context.

Healthcare

What They're Looking For.

Must Have

5+ years experience, Bachelor's degree

Nice to Have

Master's degree preferred, Experience with customer success platforms preferred, Experience with CRM software preferred

What You'll Do.

Manage a portfolio of customers

Develop and maintain strong customer relationships

Ensure customer satisfaction and retention

Drive customer adoption and value realization

Onboard new customers

Provide training and support to customers

Identify and address customer issues

Collaborate with sales and product teams

How You'll Work.

Team & Collaboration

Sales teams; Product teams

Communication Scope

Customer communication

Free ATS check

Applying for this Job Coach role?

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How to Apply on SmartRecruiters

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ANONYMOUS · UNFILTERED

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