atWork Australia
Healthcare
JobCoach
“Job Coach at atWork Australia. Skills: Customer success, Client relationship management. Manage a portfolio of customers. Build and maintain strong customer relationships”
What You'll Achieve.
Achieve high customer satisfaction; Maintain strong customer retention rates; Drive customer adoption and value; Identify and close expansion opportunities
Industry & Context.
Problem solving
What They're Looking For.
Must Have
Minimum 2 years experience in customer service, Experience with CRM software, Excellent communication skills
Nice to Have
Experience in the SaaS industry, Bachelor's degree in a related field, Experience with customer success platforms
What You'll Do.
Manage a portfolio of customers
Build and maintain strong customer relationships
Ensure customer satisfaction and retention
Drive customer value realization
Onboard new customers
Provide ongoing support and guidance
Identify opportunities for upselling and cross-selling
Gather customer feedback and insights
Collaborate with sales and product teams
Track customer health metrics
How You'll Work.
Team & Collaboration
Sales teams; Product teams
Communication Scope
Customer communication
Applying for this Job Coach role?
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How to Apply on SmartRecruiters
- SmartRecruiters often includes a video screening step — check camera and mic permissions.
- Link your GitHub or portfolio directly in the profile section for technical roles.
- Applications may be reviewed by AI scoring before reaching a recruiter — use keywords from the job description.
ANONYMOUS · UNFILTERED
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