Booz Allen
JiraAdministrator
“Jira Administrator at Booz Allen. Skills: Jira administration, Atlassian Global Administrator, Jira workflows, Jira Automation, ScriptRunner, JQL, Jira Service Management, Agile delivery support. Manage the Atlassian Jira platform. Focus on configuration, user management, and system customization to meet business needs”
What You'll Achieve.
Meet their most challenging missions; Meet business needs; Enhance productivity through automation; Reduce manual processes and improve operational efficiency; Provide leadership with visibility into program health, velocity, and risks; Enhance performance, scalability, and user experience; Compliance with security and governance requirements; Driving adoption of Jira best practices
Industry & Context.
Troubleshooting issues; Translate functional requirements into technical Jira solutions
Secret clearance, Identity verification process that leverages advanced biometrics and artificial intelligence, Expected to be on camera during interviews and assessments, Possibility of working in person at a Booz Allen or customer facility even if remote
What They're Looking For.
Must Have
3+ years of experience administering Jira in a mid-to-large scale environment, including multiple teams and 50–100+ users, Experience as an Atlassian Global Administrator, Experience Jira workflows, schemes, such as permission, notification, and screen, and configurations, Experience Jira Automation or ScriptRunner, such as validators, post-functions, or custom logic, Experience Jira Query Language (JQL), Experience dashboard and report development, Experience with Jira Service Management (JSM) configuration and support, Experience supporting Agile delivery teams, such as Scrum, Kanban, or SAFe, through Jira configuration, Experience with Agile project management, lean development principles, and Scrum practices, including point estimations, sprint planning, retrospective meetings, and requirements gathering sessions, Knowledge of Atlassian Cloud or Data Center environments, Ability to translate functional requirements into technical Jira solutions, Secret clearance
Nice to Have
Experience with DoD or IC, Experience with large-scale programs worth over $1M annually for government clients, Experience with Advana is a plus, Experience integrating Jira with Confluence, APIs, or DevOps toolchains, Experience in workflow optimization and process improvement, Experience managing or supporting enterprise-scale Atlassian environment, Ability to work with technical and non-technical stakeholders, Ability to be detail-oriented with a focus on delivering high-quality, reliable solutions, Possession of excellent collaboration skills
What You'll Do.
Manage the Atlassian Jira platform
Focus on configuration
and system customization to meet business needs
Enhance productivity through automation
Manage licensing costs
Ensure efficient workflow design
Own and manage the Jira Software and Jira Service Management to support multiple delivery teams at scale
Design and implement scalable workflows
and configuration schemes aligned to program needs and agile operations requirements
Build and maintain automation solutions
such as Jira Automation or ScriptRunner to reduce manual processes and improve operational efficiency
Develop advanced dashboards and reporting using JQL and native tools to provide leadership with visibility into program health
Standardize Jira usage across teams by establishing best practices for backlog management
and reporting structures
Partner with program leadership
and delivery teams to translate business needs into technical Jira solutions
Support Agile delivery by configuring Jira to enable Scrum
Continuously assess and improve Jira configurations to enhance performance
and permissions in compliance with security and governance requirements
Provide technical guidance and support to users
How You'll Work.
Team & Collaboration
Partner with program leadership, product owners, and delivery teams to translate business needs into technical Jira solutions; Support Agile delivery teams; Ability to work with technical and non-technical stakeholders; Excellent collaboration skills
Process & Methodology
Agile project management, Lean development principles, Scrum practices, Backlog management, Sprint tracking, SAFe frameworks
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