Brilliant Earth
JewelryStylist(PartTime)
“Jewelry Stylist (Part-Time) at Brilliant Earth. Skills: Sales, Customer experience, Revenue targets. Assist customers through purchasing decisions. Greet and assist customers”
What You'll Achieve.
Meet sales targets; Exceed sales targets; Attain team goals; Attain revenue targets
Industry & Context.
Forward-thinking problem-solving
What They're Looking For.
Must Have
Passion for customer experience, Drive to exceed goals, Attention to detail, Passion for process, Clear and concise communication
What You'll Do.
Assist customers through purchasing decisions
Greet and assist customers
Create memorable customer experiences
Guide customers to purchase
Manage incoming sales leads
Attain individual and team goals
Respond to online customer inquiries
Provide sales assistance through live chats
Provide sales assistance through phone calls
Develop product knowledge
Demonstrate product knowledge
Conduct post-sale appointments
Assist customers with pick-ups
Assist customers with exchanges
Assist customers with re-sizing
Call customers to confirm showroom appointments
Answer pre-appointment questions
Review customer feedback surveys
Review online reviews
Improve customer experience
Improve sales performance
Use ERP system to manage tasks
Communicate cross-functionally
Act as brand advocate
Share company mission
Maintain showroom appearance
Maintain showroom cleanliness
Maintain showroom organization
Execute new product merchandising
Serve as liaison for facilities maintenance
Perform minor repairs
Send product from distribution center
Receive product from distribution center
Send product from customers
Receive product from customers
Send product from vendors
Receive product from vendors
Maintain inventory organization
Enforce policies within waiting room
Ensure safe guest experience
Ensure pleasant guest experience
Ensure product security
How You'll Work.
Team & Collaboration
Communicate cross-functionally; Work together as a team
Communication Scope
Live chats; Phone calls; Email; In person communication
Applying for this Jewelry Stylist (Part-Time) role?
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ANONYMOUS · UNFILTERED
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