Brilliant Earth

JewelryStylist(Part-time)

$0–0k Miami, Florida, United States PART TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Jewelry Stylist (Part-time) at Brilliant Earth. Skills: Sales, Customer service. Assist customers through purchasing decisions. Greet customers”

What You'll Achieve.

Exceed sales targets

Industry & Context.

Problems you'll solve

Problem-solving techniques

What They're Looking For.

Must Have

A passion for the customer, A drive to exceed goals, It's all in the details, Communication is Key, Master of Collaboration

What You'll Do.

Assist customers through purchasing decisions

Assist customers in purchasing process

Create memorable customer experiences

Guide customers to purchase

Create personalized experiences

Deliver elevated front-of-house experience

Assist with beverage offerings

Prepare and serve beverages

Incorporate curated details

Make appointments meaningful

Manage incoming sales leads

Attain individual goals

Attain revenue targets

Respond to online inquiries

Provide sales assistance through live chats

Provide sales assistance through phone calls

Develop product knowledge

Demonstrate product knowledge

Conduct post-sale appointments

Assist customers returning for pick-ups

Educate customers returning for pick-ups

Assist customers returning for exchanges

Educate customers returning for exchanges

Assist customers returning for re-sizing

Educate customers returning for re-sizing

Assist customers with other inquiries

Educate customers with other inquiries

Call customers to confirm showroom appointments

Answer pre-appointment questions

Review customer feedback surveys

Review online reviews

Improve customer experience

Improve sales performance

Use ERP system to manage tasks

Communicate cross-functionally

Act as brand advocate

Share company mission

Maintain showroom appearance

Maintain showroom cleanliness

Maintain showroom organization

Execute product merchandising guidelines

Serve as liaison for facilities maintenance

Troubleshoot maintenance projects

Perform minor repairs

Send product from distribution center

Receive product from distribution center

Send product from customers

Receive product from customers

Send product from vendors

Receive product from vendors

Reconcile inventory within computer system

Maintain inventory organization

Enforce policies within waiting room

Ensure safe guest experience

Ensure pleasant guest experience

Ensure product security

How You'll Work.

Team & Collaboration

Communicate cross-functionally

Communication Scope

Live chats; Phone calls; Email; Chat

Full Job Description

Jewelry Stylist (Part-time) - Miami, FL Our part-time Jewelry Sales Stylists provide an exceptional experience for every Brilliant Earth customer.  These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives.  The ideal candidate will be able to work a part-time schedule that includes weekend days. This role is in-person at our Miami, FL. The targeted budget for this position is $18 - 20 per hour. This compensation budget range may be adjusted at any time at the discretion of the company. Responsibilities May Include: Sales & Customer Service: Utilize sales strategies and forward-thinking problem-solving techniques to assist and guide customers through multiple purchasing decisions, such as ring settings selections and diamond options.  Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience that reflects our luxury brand and product quality. Guide customers to purchase, creating memorable and personalized experiences for each customer. Deliver an elevated front-of-house experience that creates a celebration destination for couples exploring fine jewelry. Assist with beverage and hospitality offerings, including preparing and serving coffee, tea, cocktails, curated snacks, and champagne for purchase celebrations. Provide warm, personalized service by incorporating curated details and interactive moments that make each appointment meaningful and memorable. Manage a high volume of incoming sales leads to attain individual and team goals and revenue targets. Proactively respond to online customer inquiries and provide sales assistance through live chats, and phone calls while focusing on a luxury customer experience, reflective of our high-quality product. Develop and demonstrate prod

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