Brilliant Earth

JewelryStylist

$0–0k Scottsdale, Arizona, United States FULL TIME
The Brief

“Jewelry Stylist at Brilliant Earth. Skills: Sales, Customer service, Revenue generation. Assist customers in finding jewelry. Meet and exceed sales targets”

What You'll Achieve.

Exceed sales targets; Attain individual goals; Attain team goals; Attain revenue targets

Industry & Context.

Problems you'll solve

Problem-solving techniques; Troubleshooting

What They're Looking For.

Must Have

Full-time schedule including weekends

What You'll Do.

Assist customers in finding jewelry

Meet and exceed sales targets

Create personalized experiences

Guide customers through purchasing decisions

Greet and assist customers

Create memorable customer experiences

Manage incoming sales leads

Respond to online customer inquiries

Provide sales assistance via live chat

Provide sales assistance via phone

Develop product knowledge

Conduct post-sale appointments

Call customers to confirm appointments

Answer pre-appointment questions

Review customer feedback surveys

Review online reviews

Use ERP system to manage tasks

Communicate cross-functionally

Act as a brand advocate

Share company mission

Maintain showroom appearance

Maintain showroom cleanliness

Maintain showroom organization

Execute product merchandising

Serve as liaison for facilities maintenance

Troubleshoot facilities maintenance

Perform minor repairs

Send product from distribution center

Receive product from distribution center

Send product from customers

Receive product from customers

Send product from vendors

Receive product from vendors

Maintain organization of inventory

Enforce policies in waiting room

Ensure safe guest experience

Ensure pleasant guest experience

Ensure product security

How You'll Work.

Team & Collaboration

Cross-departmental meetings; Work together

Communication Scope

Live chat; Phone calls; Email; Written communication

Free ATS check

Applying for this Jewelry Stylist role?

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ANONYMOUS · UNFILTERED

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