Brilliant Earth

JewelrySalesStylist

$0–0k Seattle, Washington, United States FULL TIME
The Brief

“Jewelry Sales Stylist at Brilliant Earth. Skills: Sales, Customer experience, Product knowledge. Assist customers in finding jewelry. Meet and exceed sales targets”

What You'll Achieve.

Exceed sales targets

Industry & Context.

Problems you'll solve

Forward-thinking problem-solving

What They're Looking For.

Must Have

Passion for customer, Drive to exceed goals, Keen eye for detail, Clear and concise communication

What You'll Do.

Assist customers in finding jewelry

Meet and exceed sales targets

Create personalized experiences

Guide customers through purchasing decisions

Greet and assist customers

Create memorable customer experiences

Manage incoming sales leads

Respond to online customer inquiries

Provide sales assistance through live chats

Provide sales assistance through phone calls

Develop product knowledge

Demonstrate product knowledge

Conduct post-sale appointments

Assist customers with pick-ups

Assist customers with exchanges

Assist customers with re-sizing

Call customers to confirm appointments

Answer pre-appointment questions

Review customer feedback surveys

Review online reviews

Improve customer experience

Improve sales performance

Use ERP system to manage tasks

Communicate cross-functionally

Act as brand advocate

Share company mission

Maintain showroom appearance

Maintain showroom cleanliness

Maintain showroom organization

Execute new product merchandising

Serve as liaison for facilities maintenance

Troubleshoot maintenance issues

Perform minor repairs

Send product from distribution center

Receive product from distribution center

Send product from customers

Receive product from customers

Send product from vendors

Receive product from vendors

Maintain organization of inventory

Enforce policies within waiting room

Ensure safe guest experience

Ensure pleasant guest experience

Ensure product security

How You'll Work.

Team & Collaboration

Communicate cross-functionally

Communication Scope

Live chats; Phone calls

Free ATS check

Applying for this Jewelry Sales Stylist role?

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ANONYMOUS · UNFILTERED

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