SFA

JewelrySalesManager

$86–107k New York, New York, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Jewelry Sales Manager at SFA. Skills: Client development, Sales management, Team development. Drive sales by developing skills. Coach and develop associates”

What You'll Achieve.

Achieve sales goals; Achieve event goals; Increase wallet share; Increase new client acquisition

Industry & Context.

Problems you'll solve

Critical thinking

Eligibility Requirements

Evening weekend and holiday schedules

What They're Looking For.

Must Have

3+ years of management experience, Proficiency in utilizing technology, Proficiency in Word, Proficiency in Excel, Flexible in scheduling, Evening weekend and holiday schedules

Nice to Have

4 year degree, GIA certification

What You'll Do.

Drive sales by developing skills

Coach and develop associates

Build sustainable client relationships

Provide product knowledge training

Provide event information

Provide policy and procedure updates

Provide targeted selling coaching

Provide targeted clienteling coaching

Manage team performance issues

Counsel out poor performers

Recruit to fill open positions

Establish deep relationships with clients

Drive repeat business

Deliver memorable client experiences

Plan client appointments

Maximize every appointment

Inform clients of in-store events

Identify patterns in client spend

Increase wallet share

Increase new client acquisition

Leverage marketing tools

Promote self as fashion influencer

Use multiple channels of technology

Strengthen existing relationships

Drive new client acquisition

Make targeted recommendations

Use technology to deliver service

Stay informed on new merchandise

Manage special order process

Manage repair process lifecycle

Activate client sales

Resolve client issues

Support running of selling floor

Maintain selling floor

Maintain fitting rooms

Maintain customer areas

How You'll Work.

Team & Collaboration

Selling team; Style Advisors

Communication Scope

Client outreach

Full Job Description

Salary Range $85,808 - $107,260* **_Job Description:_** **_What This Position is All About_** **Under the direction of the Director, Selling Experience of Jewelry plays a critical role in the achievement of the company’s objectives and supporting the world of Jewelry. They are responsible for driving sales by developing the selling, clienteling skills and behaviors of a team of high performing Jewelry Style Advisors. The Client Development Manager, Jewelry will maintain high visibility on the selling floor to coach and develop their associates’ ability to drive sales by connecting with customers and building sustainable client relationships through exceptional service and regular outreach. The relationships they develop with their Associates and clients are equally as important. They will find that these relationships will enable them to perform at a high level and lead more effectively. ** **Fundamental to the role of Client Development Manager, Jewelry is the responsibility for onboarding, training, ongoing education, and performance management of the selling team, providing product knowledge training, event information, policy and procedure updates, and targeted selling and clienteling coaching. Teamwork must be fostered and performance issues must be managed effectively, counseling out poor performers while proactively recruiting to fill open positions.** **** **_Who You Are:_** * **Ability to work in a fast paced environment where no one day is the same** * **Able to organize and build structural processes** * **Inspire others through thoughtful leadership** * **Able to strategically come up with solutions based on research and critical thinking** * **Drives positive outcomes through objectives and measures & monitors progress & results successfully.** * **Constantly looking for ways to improve the way things are done & comfortable with change and challenging conventions.** **_You Also Have:_** * **4 year degree and/or GIA certification, preferred** * **Profici

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