SFA
JewelrySalesManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Jewelry Sales Manager at SFA. Skills: Client development, Sales management, Team development. Drive sales by developing skills. Coach and develop associates”
What You'll Achieve.
Achieve sales goals; Achieve event goals; Increase wallet share; Increase new client acquisition
Industry & Context.
Critical thinking
Evening weekend and holiday schedules
What They're Looking For.
Must Have
3+ years of management experience, Proficiency in utilizing technology, Proficiency in Word, Proficiency in Excel, Flexible in scheduling, Evening weekend and holiday schedules
Nice to Have
4 year degree, GIA certification
What You'll Do.
Drive sales by developing skills
Coach and develop associates
Build sustainable client relationships
Provide product knowledge training
Provide event information
Provide policy and procedure updates
Provide targeted selling coaching
Provide targeted clienteling coaching
Manage team performance issues
Counsel out poor performers
Recruit to fill open positions
Establish deep relationships with clients
Drive repeat business
Deliver memorable client experiences
Plan client appointments
Maximize every appointment
Inform clients of in-store events
Identify patterns in client spend
Increase wallet share
Increase new client acquisition
Leverage marketing tools
Promote self as fashion influencer
Use multiple channels of technology
Strengthen existing relationships
Drive new client acquisition
Make targeted recommendations
Use technology to deliver service
Stay informed on new merchandise
Manage special order process
Manage repair process lifecycle
Activate client sales
Resolve client issues
Support running of selling floor
Maintain selling floor
Maintain fitting rooms
Maintain customer areas
How You'll Work.
Team & Collaboration
Selling team; Style Advisors
Communication Scope
Client outreach
Full Job Description
Salary Range $85,808 - $107,260* **_Job Description:_** **_What This Position is All About_** **Under the direction of the Director, Selling Experience of Jewelry plays a critical role in the achievement of the company’s objectives and supporting the world of Jewelry. They are responsible for driving sales by developing the selling, clienteling skills and behaviors of a team of high performing Jewelry Style Advisors. The Client Development Manager, Jewelry will maintain high visibility on the selling floor to coach and develop their associates’ ability to drive sales by connecting with customers and building sustainable client relationships through exceptional service and regular outreach. The relationships they develop with their Associates and clients are equally as important. They will find that these relationships will enable them to perform at a high level and lead more effectively. ** **Fundamental to the role of Client Development Manager, Jewelry is the responsibility for onboarding, training, ongoing education, and performance management of the selling team, providing product knowledge training, event information, policy and procedure updates, and targeted selling and clienteling coaching. Teamwork must be fostered and performance issues must be managed effectively, counseling out poor performers while proactively recruiting to fill open positions.** **** **_Who You Are:_** * **Ability to work in a fast paced environment where no one day is the same** * **Able to organize and build structural processes** * **Inspire others through thoughtful leadership** * **Able to strategically come up with solutions based on research and critical thinking** * **Drives positive outcomes through objectives and measures & monitors progress & results successfully.** * **Constantly looking for ways to improve the way things are done & comfortable with change and challenging conventions.** **_You Also Have:_** * **4 year degree and/or GIA certification, preferred** * **Profici
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