Brilliant Earth
JewelrySalesConsultant
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Jewelry Sales Consultant at Brilliant Earth. Skills: Sales, Customer experience. Guide customers through purchasing decisions. Manage sales leads”
What You'll Achieve.
Exceed sales targets
What They're Looking For.
Must Have
At least 21 years of age
What You'll Do.
Guide customers through purchasing decisions
Attain individual revenue targets
Provide luxury customer experience
Assist customers in purchasing process
Create personalized experiences
Coordinate elevated experiences
Lead personalized experiences
Facilitate front of house appointments
Prepare food and drink offerings
Offer gifts and celebrations
Conduct post-sale appointments
Assist customers with inquiries
Call customers to confirm appointments
Answer pre-appointment questions
Review customer feedback surveys
Review online reviews
Improve customer experience
Improve sales performance
Ensure product security
Communicate cross-functionally
Act as brand advocate
Share company mission
Participate in activations
Participate in events
How You'll Work.
Team & Collaboration
Work with leaders; Communicate cross-functionally
Communication Scope
Customer communication
Full Job Description
Jewelry Consultant - Beverly Hills, CA Our Jewelry Sales Consultants provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Consultant you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. Curious about a day- in- the- life? Check out a day in the life of a Jewelry Consultant Here! The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person at our new Beverly Hills, CA location. Candidates must be at least 21 years of age. The targeted budget for this position is $24-$26/hour. This compensation budget range may be adjusted at any time at the discretion of the company. What you’ll do: Utilize sales strategies and deep product knowledge to guide customers through multiple purchasing decisions via appointments and walk-in consultations, creating memorable and personalized experiences for each customer. Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience. Coordinate and lead intimate, elevated and personalized experiences that create meaningful, celebratory jewelry shopping experiences for couples. Facilitate all aspects of assigned front of house appointments, including preparing and serving food and drink offerings, offering gifts and celebrations with purchase, etc. Conduct post-sale appointments to assist and educate customers returning for pick-ups,
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