Brilliant Earth

JewelryConsultant

$0–0k Charlotte, North Carolina, United States FULL TIME
The Brief

“Jewelry Consultant at Brilliant Earth. Skills: Sales, Customer experience. Guide customers through purchasing decisions. Create memorable and personalized experiences”

What You'll Achieve.

Exceed sales targets

What They're Looking For.

Must Have

Passion for the customer, Drive to exceed goals, Attention to detail, Clear and concise communication, Team player

What You'll Do.

Guide customers through purchasing decisions

Create memorable and personalized experiences

Manage high volume sales leads

Attain individual revenue targets

Provide luxury customer experience

Assist customers in purchasing process

Create one-on-one customer experience

Conduct post-sale appointments

Assist and educate returning customers

Call customers to confirm appointments

Answer pre-appointment questions

Review customer feedback surveys

Review online reviews

Improve customer experience

Improve sales performance

Enforce policies within waiting room

Ensure safe and pleasant experience

Ensure product security

Manage tasks using ERP system

Communicate cross-functionally using ERP system

Act as brand advocate

Share company mission

How You'll Work.

Team & Collaboration

Work with leaders; Cross-functional communication

Communication Scope

Verbal communication; Written communication; Live-chat communication

Free ATS check

Applying for this Jewelry Consultant role?

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ANONYMOUS · UNFILTERED

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