Next Job Abroad
Telecommunications
JapanesespeakingCustomerSupportAgent
“Japanese speaking Customer Support Agent at Next Job Abroad. Communicate with customers via phone, chat & e-mail. Track and follow cases”
What You'll Achieve.
Ensure cases closed in an efficient and timely manner; Maintain high customer satisfaction; Work towards reaching targets
Industry & Context.
Problem-solving skills
What They're Looking For.
Must Have
Fluency in Japanese, Very good communication skills in English, Exceptional communication & soft skills, Problem-solving skills, Computer knowledge/tech savviness, Resourceful, Able to multitask
What You'll Do.
Communicate with customers via phone
Track and follow cases
Ensure cases closed efficiently
Maintain high customer satisfaction
Represent a major brand
Provide and maintain strong relationships
Show empathy at all times
Work towards reaching targets
How You'll Work.
Communication Scope
Japanese; English
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