Zeiss
Semiconductor Manufacturing Technology
JapanBasedFieldServiceEngineer
“Japan-Based Field Service Engineer at Zeiss. Skills: Field Service Engineering, Semiconductor Systems Service, Customer Support. Install, maintain, and service ZEISS 3D Tomography Inspection & Metrology and Mask Shop Solutions systems. Perform preventive maintenance, troubleshoot issues, and execute complex repairs”
What You'll Achieve.
ensuring high-quality service delivery
Industry & Context.
troubleshoot issues; execute complex repairs; identifying solutions
3-year assignment based at a customer site in Japan, Transition to a long-term U. S. -based role (Boise, ID area) upon completion, International travel required for training and collaboration, May periodically be required to travel internationally
What They're Looking For.
Must Have
Fluency in Japanese, Technical experience working in the semiconductor industry, Good communication skills written and verbally in English, Proficient in spoken and written Japanese, Experienced with Windows operating environments and word processing and/or email applications as well as with databases or CRM systems
Nice to Have
Bachelor’s degree in Engineering, Optics, or Mechatronics, Experience working within the optics industry
What You'll Do.
and service ZEISS 3D Tomography Inspection & Metrology and Mask Shop Solutions systems
Perform preventive maintenance
and execute complex repairs
Serve as the primary on-site contact for the customer in Japan
ensuring high-quality service delivery
Manage spare parts inventory
including ordering and returns
Document all service activities
and quality updates in a timely manner
Support installation and service needs by collaborating with experts in Germany and the U. S.
Contribute to continuous improvement by identifying solutions and enhancing service processes
Develop and deliver training to local teams in Japan
How You'll Work.
Team & Collaboration
collaborate closely with local teams and customers; engage with global experts; coordinate service activities and communicate equipment status with customers and global ZEISS teams; Support installation and service needs by collaborating with experts in Germany and the U. S.; Act as a key liaison across Japan, Germany, and U. S. teams
Communication Scope
Good communication skills written and verbally in English; Proficient in spoken and written Japanese
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