ITSMServiceNowDeveloper

**Who We Are** At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive. **The Role** Infrastructure Specialists at Kyndryl are project-based subject matter experts in all things infrastructure – good at providing analysis, documenting and diagraming work for hand-off, offering timely solutions, and generally “figuring it out.” This is a hands-on role where your feel for the interaction between a system and its environment will be invaluable to every one of your clients. There are two halves to this role: First, contributing to current projects where you analyze problems and tech issues, offer solutions, and test, modify, automate, and integrate systems. And second, long-range strategic planning of IT infrastructure and operational execution. This role isn’t specific to any one platform, so you’ll need a good feel for all of them. And because of this, you’ll experience variety and growth at Kyndryl that you won’t find anywhere else. Roles and responsibilities * Develop ServiceNow Solutions in the ITSM, with minimum bugs and rework * Collaborate with Process Analyst and Architect to ensure the developed features follow ServiceNow best practices * Keeps up-to-date with the new releases and features of the ServiceNow platform. * Developing, configuring, and customizing the ServiceNow platform to fit business requirements. * Collaborating with cross-functional teams to identify and prioritize business requirements. * Writing clean, efficient, and maintainable code requires expertise to achieve. * Documenting code and