ITSMServiceNowDeveloper

**Who We Are** At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive. **The Role** We are seeking a skilled ServiceNow Developer with hands-on experience working on at least two ServiceNow modules. The ideal candidate will be responsible for designing, developing, and implementing solutions on the ServiceNow platform to support business requirements and enhance service delivery. **Key Responsibilities:** * Develop and customise ServiceNow applications across modules such as **ITSM, ITOM, HR, App Engine, and Service Portal** * Configure and manage core platform capabilities including **Service Catalog, Knowledge Management, Service Level Management, and CMDB / CSDM / Now Assist** * Collaborate with stakeholders to understand business needs and translate them into scalable technical solutions * Design workflows, automation, and integrations to improve operational efficiency * Ensure adherence to ServiceNow best practices, security standards, and compliance requirements * Support testing, deployment, and ongoing maintenance of ServiceNow solutions * Participate in continuous improvement initiatives and platform enhancements **Who You Are** **Required Skills & Experience:** * Hands-on experience in at least **two ServiceNow modules** (e.g., ITSM, ITOM, HRSD, App Engine, Portal) * Strong knowledge of **ServiceNow core capabilities** including Service Catalog, Knowledge Base, SLAs, and CMDB / CSDM * Experience in scripting and customisation within the ServiceNow platform * Understanding of ServiceNow architecture, w