Vivicta

ITSMdeveloperandadministrator

$750–1050k ~AI est. Oslo, Norway; Brumunddal, Norway FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“ITSM developer and administrator at Vivicta. Skills: ServiceNow, ITSM, Service management. Lead innovating Service Manager environments. Lead innovating ServiceNow environments”

Industry & Context.

Eligibility Requirements

Norwegian citizenship, Security clearance

What They're Looking For.

Must Have

4 – 6 years’ experience developer/architect, Service Manager and ServiceNow experience, Good Java scripting and coding skills, Knowledge of ITIL based processes, Norwegian citizenship and security clearance, Experience maintaining self-hosted instances

Nice to Have

Bachelor or master’s degree within IT, Proven track record and experience

What You'll Do.

Lead innovating Service Manager environments

Lead innovating ServiceNow environments

Coordinate migrating ITSM portfolio

Contribute migrating ITSM portfolio

Migrate to global ServiceNow platform

Support customer journey

Lead requirement analysis

How You'll Work.

Team & Collaboration

International teams; Norwegian teams; Nordic teams; European development teams

Full Job Description

As of 2 September 2025, Vivicta, former Tietoevry Tech Services, now operates as a standalone company under our new brand. We’ve officially launched Vivicta, your trusted Nordic transformation partner, making everyday easier through technology. You can explore more about our brand and what we stand for at [_https://www.vivicta.com_](https://www.vivicta.com) Ready to join us? Click ‘Apply’ and complete our short application form to get started. Prefer another option? Apply via LinkedIn to automatically populate your details using your profile. We are now looking for a senior Service Manager and ServiceNow architect/developer to strengthen our Norwegian ITSM Tools team. In this role you will lead and contribute in innovating our current local Service Manager and ServiceNow environments, and also coordinate and contribute with our international teams to migrate the current ITSM portfolio to one common global ServiceNow platform. You will together with our Norwegian, Nordic, and international teams support our customers journey to a multicloud ecosystem including AIOps, thus still maintaining security, stability, and scalability on the ITSM platforms. We want you to be able to lead requirement analysis, design, and development for internal and external customers together with our Norwegian team and European development teams. We have high ambitions – and we want to be in the forefront of technology. At Vivicta, we are passionate about creative solutions and we are always curious to see what next digital break through will be. Since technology is perishable, our way of working is agile, which requires you to be able to be forward thinking. Our workplace is characterized by flexibility, giving you the opportunity to influence where and when you work. In Norway we are a small team always trying to help each other with our diverse work and challenges, and we need you to contribute to this climate by being a very good team player. You also need to be driven to secure our loc

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