ITS Technician
ITSTechnician-ComputerSupportTechnician(SiteBased)
Neural analysis suggests this role is
optimal for Mid+ candidates.
“ITS Technician - Computer Support Technician (Site Based) at ITS Technician. Skills: Computer hardware, Software, Technical assistance. Evaluate computer hardware/software problems. Resolve computer hardware/software problems”
Industry & Context.
Determine cause of malfunctions; Determine cost of repair; Determine feasibility of repair
Occasional lifting five (5) to ten (10) pounds, Frequent sitting, Occasional bending, squatting, or standing, Traveling between three school sites, Comfortable working varying shifts and hours
What They're Looking For.
Must Have
High School or Equivalent (Required), Valid Colorado Driver's License
What You'll Do.
Evaluate computer hardware/software problems
Resolve computer hardware/software problems
Maintain device inventory
Provide support to staff
Participate in technical training
Communicate site needs
Plan installation of hardware/software
Upgrade existing technology
Install specialized software
Evaluate new hardware/software
Research hardware/software requests
Monitor work request tickets
Resolve work request tickets
Close work request tickets
How You'll Work.
Team & Collaboration
Work with ITS Regional Support Technicians; Communicate site needs with the school technology team; Act as a liaison between the site and the IT department; Escalate to the School Technology Team
Communication Scope
Excellent verbal and written communication skills; Over-the-shoulder coaching; Verbal and written communication skills in English; Read and comprehend written/graphic and oral instructions; Excellent interpersonal relations and oral and written communication skills; Communicate effectively with the school district community
Full Job Description
## Please complete this application using your full legal name as it appears on your government issued forms of identification when you have time to go from start to finish. Application details cannot be saved along the way, and you must complete and submit the application in one sitting. If you leave your computer and return later, you may time out. _REMINDER: Current DCSD employees must apply through their district log-on, this application is for external candidates only!_ ## **Job Posting Title:** ITS Technician I - Computer Support Technician (Site Based) ## Job Description: Provides technical assistance in the use of District technology for school administrative, instructional and support staff. ESSENTIAL ENVIRONMENTAL DEMANDS: Mostly clean and comfortable ESSENTIAL PHYSICAL REQUIREMENTS: ● Occasional lifting five (5) to ten (10) pounds ● Frequent sitting ● Occasional bending, squatting, or standing ## Position Specific Information (if Applicable): 260 Days a year This position will be split between three schools: VALE 0.4 FTE (16 hours per week) Eagle Academy 0.4 FTE (16 hours per week) DC Oakes 0.2 FTE (8 hours per week) This position requires traveling between three school sites, each with its own unique operating schedule. As a result, the selected candidate must be comfortable working varying shifts and hours depending on the daily site assignments. ## Responsibilities: Evaluate, escalate and resolve computer hardware/software problems to determine cause of malfunctions, cost and feasibility of repair and prioritize work requests. Use the District online ticketing system to create support cases, including all relevant fields and device information. Maintain an up-to-date, Site-Based inventory of all devices using District device management systems. Provide support to Site-Based staff relative to District standards, such as BYOD, device enrollment, user account creation, password resets, etc. Participate in technical training and District CST meetings to ma
Applying for this ITS Technician - Computer Support Technician (Site Based) role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about ITS Technician?
Real rants from real employees. Read before you apply.