Amazon Development Center
Operations, IT, Support Engineering, Technical Services, ecp
ITSSupportAssocII(ONS)
“ITS Support Assoc II (ONS) at Amazon Development Center. Skills: IT support, Hardware troubleshooting. Support internal employees. Support PC hardware”
Industry & Context.
Proactively resolve issues
What They're Looking For.
Must Have
One or more years’ experience supporting operating systems, Experience supporting through various channels, Proficiency supporting office productivity applications, Experience using a ticket system, Experience with PC imaging, Experience with hardware troubleshooting, Proficient in English
Nice to Have
Knowledge of basic network troubleshooting, Understanding of basic concepts of Information Systems security, Experience providing IT support in medium to large company, Demonstrated willingness to learn new technology, Ability to identify and resolve issues
What You'll Do.
Support internal employees
Support internal tooling
Work with internal ticketing tool
Communicate with customers
Prepare hardware for new hires
Manage IT asset inventory
Applying for this ITS Support Assoc II (ONS) role?
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