Mercier Consultancy Group

Leisure, Travel & Tourism

ItalianSpeakingRent-a-CarConsultant

₹10–15L ~AI est. Remote FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Italian Speaking Rent-a-Car Consultant at Mercier Consultancy Group. Provide customer service to Italian-speaking customers. Handle inquiries”

Industry & Context.

Leisure, Travel & Tourism

What They're Looking For.

Must Have

Fluent in Italian, Proficient with computer systems, Proficient with rental management software, Willingness to relocate to Sofia

Nice to Have

Knowledge of English, Experience in customer service, Experience in car rental industries

What You'll Do.

Provide customer service to Italian-speaking customers

Resolve rental-related issues

Manage vehicle rentals

Inspect vehicle condition

Communicate rental policies

Communicate conditions

Collaborate with operations team

Maintain vehicle availability

Maintain service standards

Stay updated on fleet changes

Stay updated on promotions

Stay updated on company procedures

How You'll Work.

Team & Collaboration

Collaborate with operations team

Full Job Description

Mercier Consultancy MD is excited to offer a great opportunity for an _Italian Speaking Rent-a-Car Consultant_ with paid relocation to Sofia, Bulgaria. This role is designed for individuals passionate about delivering excellent customer service and eager to work in a dynamic and multicultural environment. As a Rent-a-Car Consultant, you will support Italian-speaking clients throughout their vehicle rental process, ensuring a smooth and positive experience. ### Key Responsibilities: * Provide high-quality customer service to Italian-speaking customers by handling inquiries, bookings, and resolving any rental-related issues. * Manage vehicle rentals including pick-up, return, and vehicle condition inspections. * Communicate rental policies, terms, and conditions clearly to clients. * Collaborate with the operations team to maintain vehicle availability and service standards. * Stay updated on fleet changes, promotions, and company procedures to assist clients effectively. **Requirements** ### Qualifications: * Fluent in Italian (spoken and written) is essential; knowledge of English is an advantage. * Experience in customer service or car rental industries is preferred. * Strong interpersonal and communication skills with a customer-focused attitude. * Ability to multitask and perform efficiently in a fast-paced environment. * Proficient with computer systems and rental management software. * Willingness to relocate to Sofia and adapt to a new cultural setting. * Positive mindset and dedicated to delivering excellent customer experiences. **Benefits** * Competitive Salary * Monthly Performance Bonus * Fully Paid Relocation Package * Fully Paid Training * Private Gym * And Much More....

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