Mercier Consultancy Group
Leisure, Travel & Tourism
ItalianSpeakingRent-a-CarConsultant
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Italian Speaking Rent-a-Car Consultant at Mercier Consultancy Group. Provide customer service to Italian-speaking customers. Handle inquiries”
Industry & Context.
What They're Looking For.
Must Have
Fluent in Italian, Proficient with computer systems, Proficient with rental management software, Willingness to relocate to Sofia
Nice to Have
Knowledge of English, Experience in customer service, Experience in car rental industries
What You'll Do.
Provide customer service to Italian-speaking customers
Resolve rental-related issues
Manage vehicle rentals
Inspect vehicle condition
Communicate rental policies
Communicate conditions
Collaborate with operations team
Maintain vehicle availability
Maintain service standards
Stay updated on fleet changes
Stay updated on promotions
Stay updated on company procedures
How You'll Work.
Team & Collaboration
Collaborate with operations team
Full Job Description
Mercier Consultancy MD is excited to offer a great opportunity for an _Italian Speaking Rent-a-Car Consultant_ with paid relocation to Sofia, Bulgaria. This role is designed for individuals passionate about delivering excellent customer service and eager to work in a dynamic and multicultural environment. As a Rent-a-Car Consultant, you will support Italian-speaking clients throughout their vehicle rental process, ensuring a smooth and positive experience. ### Key Responsibilities: * Provide high-quality customer service to Italian-speaking customers by handling inquiries, bookings, and resolving any rental-related issues. * Manage vehicle rentals including pick-up, return, and vehicle condition inspections. * Communicate rental policies, terms, and conditions clearly to clients. * Collaborate with the operations team to maintain vehicle availability and service standards. * Stay updated on fleet changes, promotions, and company procedures to assist clients effectively. **Requirements** ### Qualifications: * Fluent in Italian (spoken and written) is essential; knowledge of English is an advantage. * Experience in customer service or car rental industries is preferred. * Strong interpersonal and communication skills with a customer-focused attitude. * Ability to multitask and perform efficiently in a fast-paced environment. * Proficient with computer systems and rental management software. * Willingness to relocate to Sofia and adapt to a new cultural setting. * Positive mindset and dedicated to delivering excellent customer experiences. **Benefits** * Competitive Salary * Monthly Performance Bonus * Fully Paid Relocation Package * Fully Paid Training * Private Gym * And Much More....
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