Mercier Consultancy Group
Financial Services
ItalianSpeakingFinancialCustomerExperts
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Italian Speaking Financial Customer Experts at Mercier Consultancy Group. Skills: Customer success, Financial services, Italian language. Provide financial support to Italian-speaking customers. Address customer inquiries”
Industry & Context.
Issue resolution
Relocation to Greece
What They're Looking For.
Must Have
Exceptional fluency in Italian, Minimum B2 proficiency in English, Ability to handle confidential information, Proficient with CRM systems, Proficient with standard office software, Excellent organizational skills, Capacity to multitask, Capacity to prioritize effectively, Willingness to relocate to Greece
Nice to Have
Previous experience in financial customer service, Previous experience in a related field
What You'll Do.
Provide financial support to Italian-speaking customers
Address customer inquiries
Resolve customer issues
Offer tailored advice on financial products
Offer tailored advice on financial services
Maintain accurate records of customer interactions
Collaborate with internal departments
Ensure seamless customer experiences
Ensure efficient customer experiences
Stay up-to-date with financial regulations
Stay up-to-date with financial products
Stay up-to-date with market trends
How You'll Work.
Team & Collaboration
Collaborate with internal departments
Full Job Description
Mercier Consultancy Group is seeking Italian-speaking Financial Customer Experts to join our team and take advantage of the unique opportunity to live and work in the stunning country of Greece. This exciting position offers the chance to immerse yourself in a vibrant international work environment, where you will play a key role in delivering exceptional financial customer service to our valued Italian-speaking clients. By joining us, you will not only develop your professional skills and expand your career horizons but also enjoy the unparalleled lifestyle that comes with residing in a beautiful Mediterranean country known for its rich history, breathtaking landscapes, and warm, welcoming culture, enabled by a fully paid for relocation package to Greece. ### Key Responsibilities * Provide comprehensive financial support to Italian-speaking customers. * Address customer inquiries, resolve issues, and offer tailored advice on financial products and services. * Maintain accurate records of customer interactions using CRM software. * Collaborate with internal departments to ensure seamless and efficient customer experiences. * Stay up-to-date with financial regulations, products, and market trends relevant to the Italian market. **Requirements** * Exceptional fluency in Italian and a minimum B2 proficiency in English, both spoken and written. * Previous experience in financial customer service or a related field preferred. * Strong communication and interpersonal skills with a customer-focused attitude. * Ability to handle confidential information responsibly and professionally. * Proficient with CRM systems and standard office software. * Excellent organizational skills with capacity to multitask and prioritize effectively. * Willingness to relocate and embrace the opportunity to live and work in Greece. **Benefits** 1. Competitive Monthly Salary 2. Fully Paid Training 3. Fully Paid Relocation Package 4. Monthly Performance Bonus 5. Health Insurance 6. 2 Extra Salari
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