Mercier Consultancy Group

Financial Services

Italian-SpeakingFinancialCustomerAgent-WorkInGreece-PaidRelocation

€18–24k ~AI est. Remote FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Italian-Speaking Financial Customer Agent - Work In Greece - Paid Relocation at Mercier Consultancy Group. Skills: Customer service, Client relations. Deliver customer service to Italian-speaking clients. Address inquiries related to financial products”

What You'll Achieve.

Ensure high customer satisfaction

Industry & Context.

Financial Services
Problems you'll solve

Resolve customer issues

Eligibility Requirements

Paid relocation

What They're Looking For.

Must Have

Fluency in Italian, Good command of English, Customer service experience, Familiarity with CRM systems, Familiarity with office software, Organizational skills, Ability to multitask, Willingness to relocate to Greece

Nice to Have

Financial sector experience preferred

What You'll Do.

Deliver customer service to Italian-speaking clients

Address inquiries related to financial products

Address inquiries related to financial services

Resolve customer issues promptly

Ensure high levels of customer satisfaction

Maintain accurate documentation of customer interactions

Work closely with internal teams

Provide effective solutions

Improve service quality

Stay informed about financial industry trends

Stay informed about financial products

Stay informed about compliance regulations

How You'll Work.

Team & Collaboration

Work with internal teams

Full Job Description

Mercier Consultancy Group is currently seeking Italian-Speaking Financial Customer Agents to join our dynamic team in Greece. This role offers a fully paid relocation package, presenting a unique opportunity to develop your career in the financial services industry within an international working environment. ### Key Responsibilities * Deliver exceptional customer service to Italian-speaking clients by addressing inquiries related to financial products and services through phone, email, and chat. * Resolve customer issues promptly and ensure high levels of customer satisfaction. * Maintain accurate documentation of customer interactions in the CRM system. * Work closely with internal teams to provide effective solutions and improve service quality. * Stay informed about financial industry trends, products, and compliance regulations to best support customers. **Requirements** * Fluency in Italian (both written and spoken) and a good command of English. * Previous experience in customer service, preferably in the financial sector. * Excellent communication and interpersonal skills with a customer-focused approach. * Professionalism in handling confidential customer information. * Familiarity with CRM systems and common office software applications. * Strong organizational skills and ability to multitask efficiently. * Willingness to relocate to Greece and adapt to a diverse cultural environment. **Benefits** 1. Competitive Monthly Salary 2. Fully Paid Training 3. Fully Paid Relocation Package 4. Monthly Performance Bonus 5. Health Insurance 6. 2 Extra Salaries Per Year 7. And Much More...

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