Mercier Consultancy Group
Financial Services
Italian-SpeakingFinancialCustomerAgent-WorkInGreece-PaidRelocation
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Italian-Speaking Financial Customer Agent - Work In Greece - Paid Relocation at Mercier Consultancy Group. Skills: Customer service, Client relations. Deliver customer service to Italian-speaking clients. Address inquiries related to financial products”
What You'll Achieve.
Ensure high customer satisfaction
Industry & Context.
Resolve customer issues
Paid relocation
What They're Looking For.
Must Have
Fluency in Italian, Good command of English, Customer service experience, Familiarity with CRM systems, Familiarity with office software, Organizational skills, Ability to multitask, Willingness to relocate to Greece
Nice to Have
Financial sector experience preferred
What You'll Do.
Deliver customer service to Italian-speaking clients
Address inquiries related to financial products
Address inquiries related to financial services
Resolve customer issues promptly
Ensure high levels of customer satisfaction
Maintain accurate documentation of customer interactions
Work closely with internal teams
Provide effective solutions
Improve service quality
Stay informed about financial industry trends
Stay informed about financial products
Stay informed about compliance regulations
How You'll Work.
Team & Collaboration
Work with internal teams
Full Job Description
Mercier Consultancy Group is currently seeking Italian-Speaking Financial Customer Agents to join our dynamic team in Greece. This role offers a fully paid relocation package, presenting a unique opportunity to develop your career in the financial services industry within an international working environment. ### Key Responsibilities * Deliver exceptional customer service to Italian-speaking clients by addressing inquiries related to financial products and services through phone, email, and chat. * Resolve customer issues promptly and ensure high levels of customer satisfaction. * Maintain accurate documentation of customer interactions in the CRM system. * Work closely with internal teams to provide effective solutions and improve service quality. * Stay informed about financial industry trends, products, and compliance regulations to best support customers. **Requirements** * Fluency in Italian (both written and spoken) and a good command of English. * Previous experience in customer service, preferably in the financial sector. * Excellent communication and interpersonal skills with a customer-focused approach. * Professionalism in handling confidential customer information. * Familiarity with CRM systems and common office software applications. * Strong organizational skills and ability to multitask efficiently. * Willingness to relocate to Greece and adapt to a diverse cultural environment. **Benefits** 1. Competitive Monthly Salary 2. Fully Paid Training 3. Fully Paid Relocation Package 4. Monthly Performance Bonus 5. Health Insurance 6. 2 Extra Salaries Per Year 7. And Much More...
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