Italian-SpeakingCustomerExpertsforDyson-WorkInGreece-PaidRelocation

Mercier Consultancy MD is excited to offer an opportunity for Italian-Speaking Customer Experts to join our team supporting Dyson in Greece. This role involves delivering outstanding customer service to Italian-speaking customers, helping them with product inquiries, troubleshooting, and after-sales support. Paid relocation to Greece is included to facilitate your transition. ### Key Responsibilities * Provide exceptional customer support to Italian-speaking customers via phone, email, and chat regarding Dyson products and services. * Assist customers with product information, technical troubleshooting, and resolving service issues efficiently. * Maintain accurate records of customer interactions and case resolutions in the CRM system. * Collaborate with internal teams to ensure customer satisfaction and timely issue resolution. * Stay informed about the latest Dyson product developments, features, and company policies. * Contribute feedback for continuous improvement of customer service processes. **Requirements** * Fluency in Italian (spoken and written) is essential; proficiency in English is an advantage. * Experience in customer service, preferably in electronics or related sectors. * Excellent communication skills and a strong customer-oriented approach. * Ability to manage multiple tasks effectively in a fast-paced environment. * Familiarity with CRM systems and digital support tools. * Willingness to relocate to Greece; paid relocation support will be provided. * Passion for technology and commitment to delivering superior service. **Benefits** 1. Competitive Monthly Salary 2. Fully Paid Training 3. Fully Paid Relocation Package 4. Monthly Performance Bonus 5. Health Insurance 6. 2 Extra Salaries Per Year 7. And Much More...