ItalianCustomerAdvisor

Do you want to live a rewarding career, on behalf of the world’s most exciting brands? Join our client's multicultural team and make a real impact on our client’s business every day. We are looking for a Technical Support Advisor to provide great customer support, maintaining quality & improving performance every day. If you love helping others and have a natural curiosity, we are a perfect match. Grow with our client, show off your skills, build your career path, and enjoy every moment in a people-focused global company. **Responsibilities:** * As an Italian Speaking Advisor you will have the responsibilities below: * Assist viewers through phone and/or chat regarding different queries * Provide account and application support to viewers namely with regard to software functionality * Provide technical support and troubleshoot system configurations and network settings * Provide accurate and real-time responses to the viewer’s inquiries. **Requirements** To be selected as an Italian Speaking Advisor, you need to have the requirements below: * Have a high level of Italian (written and oral) and fluent in English (B2) * Are passionate about entertainment and media enterprise * Have excellent communication skills coupled with empathy, team spirit and customer-oriented * Have familiarity with digital streaming services and devices * Location: Already based in Portugal **Benefits** * Strong compensation package (14 monthly payments per year plus bonus) * Monthly meal allowance paid in voucher card (net) * Private Health Insurance * Personal and career development programs and mentoring to develop skills * Possibility to participate in a growing multicultural Project * Flexible Schedule * Work in a diverse environment with people from over 75 nationalities * Benefit from our modern amenities, many discounts in local businesses, free medical appointments at the office, sports, and social responsibility activities, internal parties, and much more! * We promote inter-company