MSX International

Automotive

ItalianAgentTemporary

€20–20k Barcelona, Spain FULL TIME Remote Friendly
The Brief

“Italian Agent - Temporary at MSX International. Skills: Customer service, Case resolution. Manage driver inquiries. Handle complex cases”

What You'll Achieve.

Resolve customer cases efficiently; Ensure excellent service experience

Industry & Context.

Automotive
Problems you'll solve

Problem-solving

Eligibility Requirements

On-site adaptation period

What They're Looking For.

Must Have

Native Italian speaker, 1+ years Customer Service experience, 1+ years Contact Center experience, 1+ years Customer Relations experience, Proficient in MS Office365

Nice to Have

Basic automotive industry knowledge, Basic sales process knowledge, Basic after-sales process knowledge, Good level of English (B2-C1)

What You'll Do.

Manage driver inquiries

Identify escalation needs

Ensure positive customer experience

Maintain customer satisfaction levels

How You'll Work.

Team & Collaboration

International team; Multicultural environment

Communication Scope

Excellent communication

Free ATS check

Applying for this Italian Agent - Temporary role?

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ANONYMOUS · UNFILTERED

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