Catawiki
ITSystems&ServicesIntern
Neural analysis suggests this role is
optimal for Entry candidates.
“IT Systems & Services Intern at Catawiki. Skills: End-user Support, Device Management, IT Support. Serve as first point of contact. Manage day-to-day IT issues”
Industry & Context.
Problem resolution; Troubleshoot technical issues
What They're Looking For.
Must Have
Enrolled in Dutch University, Fluent in English
Nice to Have
Dutch language skills a plus, Additional languages a plus
What You'll Do.
Serve as first point of contact
Manage day-to-day IT issues
Resolve day-to-day IT issues
Coordinate with senior team members
Share knowledge with end-users
Execute laptop provisioning
Manage hardware logistics
Handle employee technology onboarding
Coordinate equipment returns
Coordinate account closures
Maintain documentation of processes
How You'll Work.
Team & Collaboration
Work with stakeholders; Technical stakeholders; Non-technical stakeholders
Communication Scope
Verbal communication; Written communication
Full Job Description
At Catawiki, every day brings the extraordinary! Whether it’s Daniel Ricciardo’s Formula 1 Car, a Woolly Mammoth’s Skeleton, Lady Gaga's Jumpsuit or Usain Bolt’s running shoe, we encounter exceptional objects every day. We’re a one-of-a-kind marketplace for buying and selling special objects. Each week, more than 100,000 unique items are auctioned, all carefully curated by our passionate in-house experts. Having sold over 25 million unique objects, our mission is to become the world’s most popular destination for special objects. As a growing, diverse and sustainable scale-up, we proudly live by three core values. If these values resonate with you, we’d love to explore how you can join us. Taking ownership and driving impact Being open to change and feedback Being passionate about our mission and our customers. About the role As an IT Support intern you will gain experience and knowledge about how an IT team operates within a business. You’ll have the opportunity to work with all kinds of stakeholders from various areas within the organisation; both technical and non-technical. You will gain knowledge on the employee lifecycle from the perspective of a support function of an organisation and how we impact overall productivity. This role is for a fixed term of 6 months with the possibility of being hired as a full-time employee. What you will do / be involved in: End-user Support: Serve as first point of contact for technical support, managing and resolving day-to-day IT issues Coordinate with senior team members for complex problem resolution Document solutions and share knowledge with end-users Device Management and Lifecycle: Execute end-to-end laptop provisioning and configuration Manage hardware logistics and inventory tracking Handle employee technology onboarding, including account creation and system setup Coordinate equipment returns and account closures during offboarding Maintain accurate documentation of all processes What you’ll bring to the role: Enroll
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