Catawiki

ITSystems&ServicesIntern

€24–32k ~AI est. Amsterdam, Netherlands INTERNSHIP Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Entry candidates.

The Brief

“IT Systems & Services Intern at Catawiki. Skills: End-user Support, Device Management, IT Support. Serve as first point of contact. Manage day-to-day IT issues”

Industry & Context.

Problems you'll solve

Problem resolution; Troubleshoot technical issues

What They're Looking For.

Must Have

Enrolled in Dutch University, Fluent in English

Nice to Have

Dutch language skills a plus, Additional languages a plus

What You'll Do.

Serve as first point of contact

Manage day-to-day IT issues

Resolve day-to-day IT issues

Coordinate with senior team members

Share knowledge with end-users

Execute laptop provisioning

Manage hardware logistics

Handle employee technology onboarding

Coordinate equipment returns

Coordinate account closures

Maintain documentation of processes

How You'll Work.

Team & Collaboration

Work with stakeholders; Technical stakeholders; Non-technical stakeholders

Communication Scope

Verbal communication; Written communication

Full Job Description

At Catawiki, every day brings the extraordinary! Whether it’s Daniel Ricciardo’s Formula 1 Car, a Woolly Mammoth’s Skeleton, Lady Gaga's Jumpsuit or Usain Bolt’s running shoe, we encounter exceptional objects every day. We’re a one-of-a-kind marketplace for buying and selling special objects. Each week, more than 100,000 unique items are auctioned, all carefully curated by our passionate in-house experts. Having sold over 25 million unique objects, our mission is to become the world’s most popular destination for special objects. As a growing, diverse and sustainable scale-up, we proudly live by three core values. If these values resonate with you, we’d love to explore how you can join us. Taking ownership and driving impact Being open to change and feedback Being passionate about our mission and our customers. About the role As an IT Support intern you will gain experience and knowledge about how an IT team operates within a business. You’ll have the opportunity to work with all kinds of stakeholders from various areas within the organisation; both technical and non-technical. You will gain knowledge on the employee lifecycle from the perspective of a support function of an organisation and how we impact overall productivity. This role is for a fixed term of 6 months with the possibility of being hired as a full-time employee. What you will do / be involved in: End-user Support: Serve as first point of contact for technical support, managing and resolving day-to-day IT issues Coordinate with senior team members for complex problem resolution Document solutions and share knowledge with end-users Device Management and Lifecycle: Execute end-to-end laptop provisioning and configuration Manage hardware logistics and inventory tracking Handle employee technology onboarding, including account creation and system setup Coordinate equipment returns and account closures during offboarding Maintain accurate documentation of all processes What you’ll bring to the role: Enroll

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