Twoconnect
Insurance
IT&SystemsManager
Neural analysis suggests this role is
optimal for Manager candidates.
“IT & Systems Manager at Twoconnect. Skills: Systems management, Technology leadership, Vendor management, Project management. Oversee core business systems. Ensure systems remain secure”
What You'll Achieve.
Ensure technology systems remain secure; Ensure technology systems remain reliable; Ensure technology systems remain scalable; Leading improvement initiatives; Managing IT projects; Optimizing operational efficiency; Supporting business growth; Supporting digital strategy
Industry & Context.
Problem-solving; Troubleshooting
What They're Looking For.
Must Have
5+ years of experience in IT systems management, 5+ years of experience in technology leadership roles, understanding of systems architecture, understanding of integrations, understanding of data flows, understanding of infrastructure, understanding of business-critical technology platforms, Proven experience managing IT vendors, Proven experience managing software providers, Proven experience managing service levels, Proven experience managing technology partner relationships, Demonstrated success in delivering technology projects, Demonstrated success in driving system improvements, Demonstrated success in driving process improvements, Demonstrated success in driving operational improvements, Solid knowledge of IT security, Solid knowledge of compliance, Solid knowledge of regulatory requirements, Solid knowledge of risk management, analytical skills, problem-solving skills, stakeholder management skills, Commercially focused, highly organised, capable of balancing strategic planning, capable of hands-on troubleshooting, capable of continuous improvement initiatives
What You'll Do.
Oversee core business systems
Ensure systems remain secure
Ensure systems remain stable
Ensure systems remain efficient
Ensure systems aligned with business objectives
Manage relationships with external IT suppliers
Manage relationships with software vendors
Manage relationships with technology partners
Ensure service quality
Coordinate IT projects
Coordinate system upgrades
Lead technology initiatives
Coordinate technology initiatives
Support operational goals
Support strategic goals
Monitor system integrations
Monitor platform connectivity
Ensure accurate information exchange
Ensure secure information exchange
Ensure efficient information exchange
Identify opportunities to improve system performance
Identify opportunities to reduce costs
Identify opportunities to streamline processes
Identify opportunities to enhance digital capabilities
Oversee website systems
Oversee digital platforms
Oversee customer-facing technology
Oversee online quote journeys
Oversee online purchase journeys
Provide technology leadership
Continuous improvement initiatives
How You'll Work.
Team & Collaboration
Stakeholder management
Communication Scope
Communicate technical concepts
Process & Methodology
IT projects, System upgrades, Technology initiatives
Full Job Description
We are seeking an IT & Systems Manager to oversee core business systems, technology vendors, system integrations, and digital platforms. Reporting to the CEO, this role is responsible for ensuring technology systems remain secure, reliable, and scalable while leading improvement initiatives, managing IT projects, optimizing operational efficiency, and supporting the business’s long-term growth and digital strategy. * Oversee core business systems, ensuring they remain secure, stable, efficient, and aligned with business objectives. * Manage relationships with external IT suppliers, software vendors, and technology partners to ensure service quality and performance. * Lead and coordinate IT projects, system upgrades, and technology initiatives to support operational and strategic goals. * Monitor system integrations, data flows, and platform connectivity to ensure accurate, secure, and efficient information exchange. * Identify opportunities to improve system performance, reduce costs, streamline processes, and enhance digital capabilities. * Oversee website systems, digital platforms, and customer-facing technology, including online quote and purchase journeys. * Provide technology leadership through reporting, troubleshooting, governance, vendor management, and continuous improvement initiatives. **Requirements** * Bachelor’s degree in Information Technology, Computer Science, Information Systems, Engineering, or a related field, with 5+ years of experience in IT systems management or technology leadership roles. * Strong understanding of systems architecture, integrations, data flows, infrastructure, and business-critical technology platforms. * Proven experience managing IT vendors, software providers, service levels, and technology partner relationships. * Demonstrated success in delivering technology projects and driving system, process, and operational improvements. * Solid knowledge of IT security, compliance, regulatory requirements, and risk management with
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