Trustpilot
SaaS
ITSystemsEngineer
Neural analysis suggests this role is
optimal for Mid candidates.
“IT Systems Engineer at Trustpilot. Skills: Identity Management, Automation, Security. Shape direction of Entra ID platform. Evaluate, configure, and manage core systems”
What You'll Achieve.
Deliver a seamless employee lifecycle experience; Ensure identity systems remain robust, scalable, and ready for global growth
Industry & Context.
troubleshooting escalations
on-call rotation
What They're Looking For.
Must Have
experience working with an Identity Provider such as Entra ID, Okta, or similar, Confidence administering enterprise Identity and Access Management technologies, including SSO, SAML, OAuth, MFA, PAM, and SCIM, Solid understanding of User Lifecycle Management processes, including automated provisioning and federated access to SaaS applications, Experience implementing and managing role-based and attribute-based access controls, Experience building and maintaining workflows using no-code or low-code automation platforms such as Azure Logic Apps or Power Automate, Hands-on experience with scripting and automation using PowerShell, Comfort working with enterprise SaaS solutions and navigating environments where systems, tooling, and processes continue to evolve
Nice to Have
Exposure to Mobile Device Management (MDM) platforms, Knowledge of enterprise networking concepts, Knowledge of core infrastructure principles
What You'll Do.
Shape direction of Entra ID platform
and manage core systems
Design and implement automation workflows
Ensure system compliance and security standards
Respond to system and security incidents
Build relationships with stakeholders
Maintain technical documentation
How You'll Work.
Team & Collaboration
Join a highly skilled team of Systems Engineers; Collaborate with stakeholders; Drive cross-functional projects; Participate in team socials
Communication Scope
Maintain clear, high-quality technical documentation
Full Job Description
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! We are looking for a collaborative and forward-thinking IT Systems Engineer to take ownership of our core Identity and Access Management platform, Entra ID. You will join a highly skilled team of Systems Engineers who manage our internal infrastructure, systems, and automation to keep the business running smoothly. Our team plays a vital role in enabling everyone across the organization to work securely, efficiently, and productively This is an impactful role where you will maintain key identity services, champion modern practices, follow industry standards, and help us make full use of the latest platform features . A key focus will be developing and improving our automation workflows, particularly those built with Azure Logic Apps, to deliver a seamless employee lifecycle experience and ensure our identity systems remain robust, scalable, and ready for global growth. What you’ll be doing: Platform Ownership: Shape the direction, deployment, and operational success of our core Entra ID platform, ensuring we follow industry standards and leverage modern features. This includes evaluating, configuring, and managing core systems and scalable SaaS solutions from architecture to integration. Automation & Lifecycle: Lead the design, implementation, and ongoing management of critical automation workflows, including those using Azure Logic Apps, to deliver a seamless and efficient employee lifecycle experience. Security & Compliance: Ensure system compliance and security standards are met to align the platform with global audit and regulatory requirements. Incident Response: Act as part of a responsive team for system and security incidents, trou
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