Civiteq

Public services

ITSystemsEngineer

Remote FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“IT Systems Engineer at Civiteq. Skills: Microsoft 365, Entra ID, Intune, SaaS administration. Provide IT support. Act as first point of contact”

What You'll Achieve.

Deliver more effectively

Industry & Context.

Public services
Problems you'll solve

Solving problems

Eligibility Requirements

Travel to client sites

What They're Looking For.

Must Have

3+ years experience administering Microsoft 365, 3+ years experience administering Entra ID, 3+ years experience administering Intune, 3+ years experience configuring Windows systems, 3+ years experience securing Windows systems, 3+ years experience supporting Windows systems, 3+ years experience supporting end users L2+, 3+ years experience supporting SaaS applications, 3+ years experience with IT security principles, 3+ years experience with compliance activities, Comfortable working independently, Comfortable managing own workload

Nice to Have

Experience with Copilot, Experience with Microsoft Defender, Experience with Purview, Foundational PowerShell scripting experience, Foundational Python scripting experience, Experience with ISO27001, Experience with Cyber Essentials Plus, Relevant professional certifications, Relevant technical certifications, Actively working towards certifications, Familiar with Agile ways of working, Experience in professional services, Experience in consultancy environment

What You'll Do.

Act as first point of contact

Administer Microsoft 365

Maintain Microsoft 365

Cover identity management

Cover access management

Cover device management

Administer SaaS applications

Execute user lifecycle processes

Embrace responsible AI

Utilise AI for workflows

Deliver effectively with AI

Stay on top of AI developments

Bring AI recommendations

Support IT security controls

Support compliance activities

Maintain device records

Maintain software license records

Maintain compliance records

Identify improvement opportunities

Raise issues with team

Raise risks with team

Raise improvements with team

Lead issue resolution

Lead improvement resolution

Maintain system documentation

Maintain process documentation

Maintain configuration documentation

Work with third-party vendors

Manage vendor relationships

Manage support escalations

Manage procurement activity

Participate in IT projects

Participate in initiatives

Take ownership of work

See work through completion

Represent IT positively

Build working relationships

How You'll Work.

Team & Collaboration

Collaborative culture; Working relationships colleagues

Process & Methodology

IT projects

Full Job Description

**Civiteq is a specialist consultancy working at the intersection of technology, change and public services. We support organisations delivering complex digital transformation programmes, including major ERP implementations. We help them to design, deliver and embed change that genuinely works for people.** We’re known for our collaborative culture, deep subject‑matter expertise and practical, people‑centred approach to delivery. We’re looking for an experienced **IT Systems Engineer** to provide hands‑on support across our business while contributing to continuous improvement, automation and wider IT initiatives. **Principal Responsibilities ** This is a role for the technically curious - someone with an appetite to learn, grow and apply new skills. You will be exposed to a broad and evolving technology stack, with the expectation that you develop your skills and apply them back into the role. Support & Administration * Responsible for providing IT support across the business, acting as the first point of contact for all IT queries, issues and requests * Administer and maintain Microsoft 365, Entra and Intune across a fully remote team, covering identity, access, device management and compliance * Administer our SaaS application estate including user management, licensing and security * Execute user lifecycle processes including onboarding and offboarding Embrace Artificial Intelligence * Embrace responsible AI as a core part of how you work - utilising AI to enhance your own workflows, reduce toil and deliver more effectively * Consider and contribute ideas on how AI could be applied across the team and wider organisation when solving problems * Stay on top of emerging developments and tooling, bringing relevant insights and recommendations to the team Security & Compliance * Support the implementation and delivery of IT security controls, policies and compliance activities * Maintain accurate records of devices, software licenses and compliance activities. Automa

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