Civiteq
Public services
ITSystemsEngineer
Neural analysis suggests this role is
optimal for Mid candidates.
“IT Systems Engineer at Civiteq. Skills: Microsoft 365, Entra ID, Intune, SaaS administration. Provide IT support. Act as first point of contact”
What You'll Achieve.
Deliver more effectively
Industry & Context.
Solving problems
Travel to client sites
What They're Looking For.
Must Have
3+ years experience administering Microsoft 365, 3+ years experience administering Entra ID, 3+ years experience administering Intune, 3+ years experience configuring Windows systems, 3+ years experience securing Windows systems, 3+ years experience supporting Windows systems, 3+ years experience supporting end users L2+, 3+ years experience supporting SaaS applications, 3+ years experience with IT security principles, 3+ years experience with compliance activities, Comfortable working independently, Comfortable managing own workload
Nice to Have
Experience with Copilot, Experience with Microsoft Defender, Experience with Purview, Foundational PowerShell scripting experience, Foundational Python scripting experience, Experience with ISO27001, Experience with Cyber Essentials Plus, Relevant professional certifications, Relevant technical certifications, Actively working towards certifications, Familiar with Agile ways of working, Experience in professional services, Experience in consultancy environment
What You'll Do.
Act as first point of contact
Administer Microsoft 365
Maintain Microsoft 365
Cover identity management
Cover access management
Cover device management
Administer SaaS applications
Execute user lifecycle processes
Embrace responsible AI
Utilise AI for workflows
Deliver effectively with AI
Stay on top of AI developments
Bring AI recommendations
Support IT security controls
Support compliance activities
Maintain device records
Maintain software license records
Maintain compliance records
Identify improvement opportunities
Raise issues with team
Raise risks with team
Raise improvements with team
Lead issue resolution
Lead improvement resolution
Maintain system documentation
Maintain process documentation
Maintain configuration documentation
Work with third-party vendors
Manage vendor relationships
Manage support escalations
Manage procurement activity
Participate in IT projects
Participate in initiatives
Take ownership of work
See work through completion
Represent IT positively
Build working relationships
How You'll Work.
Team & Collaboration
Collaborative culture; Working relationships colleagues
Process & Methodology
IT projects
Full Job Description
**Civiteq is a specialist consultancy working at the intersection of technology, change and public services. We support organisations delivering complex digital transformation programmes, including major ERP implementations. We help them to design, deliver and embed change that genuinely works for people.** We’re known for our collaborative culture, deep subject‑matter expertise and practical, people‑centred approach to delivery. We’re looking for an experienced **IT Systems Engineer** to provide hands‑on support across our business while contributing to continuous improvement, automation and wider IT initiatives. **Principal Responsibilities ** This is a role for the technically curious - someone with an appetite to learn, grow and apply new skills. You will be exposed to a broad and evolving technology stack, with the expectation that you develop your skills and apply them back into the role. Support & Administration * Responsible for providing IT support across the business, acting as the first point of contact for all IT queries, issues and requests * Administer and maintain Microsoft 365, Entra and Intune across a fully remote team, covering identity, access, device management and compliance * Administer our SaaS application estate including user management, licensing and security * Execute user lifecycle processes including onboarding and offboarding Embrace Artificial Intelligence * Embrace responsible AI as a core part of how you work - utilising AI to enhance your own workflows, reduce toil and deliver more effectively * Consider and contribute ideas on how AI could be applied across the team and wider organisation when solving problems * Stay on top of emerging developments and tooling, bringing relevant insights and recommendations to the team Security & Compliance * Support the implementation and delivery of IT security controls, policies and compliance activities * Maintain accurate records of devices, software licenses and compliance activities. Automa
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