Forcepoint
ITSystemsArchitect
Neural analysis suggests this role is
optimal for Mid+ candidates.
“IT Systems Architect at Forcepoint. Skills: System design, Troubleshooting, Deployment systems, Identity systems. Designs, implements, and maintains IT systems and their interactions. Supports cross-system troubleshooting”
What You'll Achieve.
Ensure alignment with business needs and outcomes; operational resilience; user experience
Industry & Context.
cross-system troubleshooting; troubleshooting
What They're Looking For.
Must Have
Experience in system design and troubleshooting, ITSM systems knowledge, ideally Freshservice, documentation and communication skills, Ability to collaborate across teams, Understanding of business trade-offs and technical outcomes
Nice to Have
Experience with multiple identity and deployment systems, Coding expertise and technology stack judgement, Ability to improve designs based on feedback
What You'll Do.
and maintains IT systems and their interactions
Supports cross-system troubleshooting
Maintains system documentation
Collaborates with technical teams to ensure systems are robust
and aligned with business objectives
and maintains IT systems and their interactions
Supports cross-system troubleshooting
Maintains system documentation
Collaborates with technical teams to ensure systems are robust
and aligned with business objectives
Assist with cross-system troubleshooting and design for recoverability and observability
Demonstrate expertise in deployment and identity systems
Maintain and improve system documentation and diagrams
Create and break down initiatives into actionable stories
How You'll Work.
Team & Collaboration
Collaborates with technical teams; Collaborate with technical leaders on mentoring and development plans; Communicate effectively across organisational levels; Ability to collaborate across teams
Communication Scope
documentation and communication skills; Communicate effectively across organisational levels
Process & Methodology
Create and break down initiatives into actionable stories
Full Job Description
**Who is Forcepoint?** Forcepoint simplifies security for global businesses and governments. Forcepoint’s all-in-one, truly cloud-native platform makes it easy to adopt Zero Trust and prevent the theft or loss of sensitive data and intellectual property no matter where people are working. 20+ years in business. 2.7k employees. 150 countries. 11k+ customers. 300+ patents. If our mission excites you, you’re in the right place; we want you to bring your own energy to help us create a safer world. All we’re missing is you! The IT Systems Architect designs, implements, and maintains IT systems and their interactions. This role supports cross-system troubleshooting, maintains system documentation, and collaborates with technical teams to ensure systems are robust, secure, and aligned with business objectives. Your work directly impacts operational resilience and user experience, following ITIL and Service Desk Institute best practices. The IT User eXperience and Enablement (UXE) Department is responsible for the technology used daily by every part of the business. This includes Video Conferencing suites, Laptops, Office IT equipment and Core-Business Applications. The IT Systems Architect designs, implements, and maintains IT systems and their interactions. This role supports cross-system troubleshooting, maintains system documentation, and collaborates with technical teams to ensure systems are robust, secure, and aligned with business objectives. Your work directly impacts operational resilience and user experience, following ITIL and Service Desk Institute best practices. This person will work as a member of a globally distributed team of talented IT Professionals within Forcepoint. We will work together to deliver excellence to the company, with a focus on outstanding customer experience and delivery.**** **Responsibilities:** * Assist with cross-system troubleshooting and design for recoverability and observability. * Demonstrate expertise in deployment and identity
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