Truliant
financial services
ITSystemsAnalyst
Neural analysis suggests this role is
optimal for Entry candidates.
“IT Systems Analyst at Truliant. Skills: System administration, Application support, System integration, Technical analysis. Support the analysis, administration, and integration of systems. Act as an application administrator and subject matter expert (SME) for designated business applications”
What You'll Achieve.
Ensure technical solutions align with organizational objectives; Deliver high-quality workflows and system performance; Deliver reliable, effective solutions that enhance business operations and meet user needs; Ensure successful system implementation; Ensure successful outcomes for application upgrade planning, management, and implementation efforts; Maintain quality and service levels
Industry & Context.
Excellent analytical, problem-solving, and critical thinking skills; Ability to solve practical problems and deal with a variety of situations exercising flexibility, critical thinking skills and sound judgment in a fast-paced environment
Occasional events and meetings that may require you to work on-site at one of our Truliant locations, After-hours support, General office environment
What They're Looking For.
Must Have
Minimum of 1 year of experience as a Systems Analyst, or equivalent role, preferably in financial services, banking, or credit unions required, Bachelor’s degree, or equivalent experience, in Information Technology, Business Administration, or a related field required, Must have a understanding of business processes, particularly within a credit union or financial institution context, Must have excellent communication skills in English, both verbal and written, Must have excellent analytical, problem-solving, and critical thinking skills, Must have effective communication and interpersonal skills, with the ability to explain technical concepts to non-technical stakeholders, Must be able to work on multiple projects concurrently in fast paced and complex business environment under minimal supervision, Must understand the security aspects of the application(s) in regards to user access, user roles, imported data, exported data and data storage, Must have ability to solve practical problems and deal with a variety of situations exercising flexibility, critical thinking skills and sound judgment in a fast-paced environment, Must have excellent interpersonal skills and the ability to get along with diverse personalities, Must have organizational abilities, with attention to detail, Must be able to work in a general office environment, Must be flexible and able to shift resources and priorities as required, Must be able to sit at a desk for long periods of time and use a computer, Occasional standing, walking, bending, and stooping required, Must be able to moderately lift or move up to 5 pounds and occasionally lift or move up to 10 pounds
Nice to Have
Experience with Fiserv software solutions preferred
What You'll Do.
and integration of systems
Act as an application administrator and subject matter expert (SME) for designated business applications
Serve as Level-2 support for critical business application related issues
product configurations
and ongoing maintenance of assigned applications and services
Assist with new product enhancements
and database refreshes
Manage internal tickets to completion with little to no supervision
Oversee the management and resolution of tickets opened with vendors for applications they administer
Configure and administer applications/products
ensuring reliability and security
Assist with after-hours support to implement business-critical updates and modifications
Assist with testing efforts
and automated testing
and execute automated testing scripts
Execute SQL queries to identify and resolve technical issues
Develop and maintain detailed technical documents
technical specifications
and updating end-to-end system documentation
Assist with task creation and execution of tasks and provide insight and support to projects
Evaluate enhancements
and new product offerings to identify and communicate business value and operational efficiencies
Perform application upgrade planning
and implementation efforts
Provide work effort/estimates and actual hours for assigned tickets and project tasks
Monitor vendor/service provider performance to ensure quality and service levels are maintained
How You'll Work.
Team & Collaboration
Works closely with business and IT teams; Collaborates with stakeholders; Collaborates with Information Security, Database, and Infrastructure Services teams; Works closely with project managers, business analysts, and other systems analysts; Involves cross-functional teams and vendors
Communication Scope
Excellent communication skills in English, both verbal and written; Effective communication and interpersonal skills; Ability to explain technical concepts to non-technical stakeholders
Process & Methodology
Task creation and execution, Project task management, Work effort/estimates and actual hours for assigned tickets and project tasks
Full Job Description
Truliant’s mission is to improve lives by putting our members first, providing great service and straightforward financial solutions. Our core values of Member Focus, Service, Guidance, Relationships, and Community define how we interact with members to fulfill our mission of improving lives and providing a foundation on which we conduct ourselves. Our Promise to Our Teammates: Truliant strives to provide all teammates with an enjoyable place to work where they feel valued, empowered and rewarded for all that they do. **This position is remote within our NC, SC, VA footprint. Although this position is primarily remote, there are occasional events and meetings that may require you to work on-site at one of our Truliant locations.** **Purpose of the Job** The IT Systems Analyst is a key contributor responsible for supporting the analysis, administration, and integration of systems to meet the organization’s business and operational needs. This role works closely with business and IT teams to ensure technical solutions align with organizational objectives and deliver high-quality workflows and system performance. The IT Systems Analyst collaborates with stakeholders to assist in the deployment of deliverables and contributes to the development of efficient processes and practices. This position requires a solid understanding of business operations and critical applications, as well as the ability to implement and support integrated software solutions. The IT Systems Analyst is involved in activities such as application engineering (requirements gathering, testing, and QA), vendor management, change management, and system integration. This role is focused on delivering reliable, effective solutions that enhance business operations and meet user needs. **Essential Functions and Responsibilities** * Acts as an application administrator and subject matter expert (SME) for designated business applications. * Serves as Level-2 support for any critical business application re
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