EVERIENCE
consulting
ITSupportTechnicianL1&L2(m/w/d)
“IT Support Technician L1 & L2 (m/w/d) at EVERIENCE. Skills: IT Support, Windows OS, Microsoft 365. Provide onsite technical support. Install, configure, and maintain hardware”
What You'll Achieve.
ensure timely resolution within SLAs
Industry & Context.
analytical skills
onsite technical support
What They're Looking For.
Must Have
IT Support experience in a large enterprise environment (+ 400 users), At least 1 years of onsite support and customer care is required, DUTCH (fluent), English (fluent)
Nice to Have
Good technical knowledge of workplace environment and end-user services: Windows environment, Office 365, Mobile services, Mail services, Collaboration tools, MS TEAMS, etc. as well as inventory, Monitoring and reporting of the production environment (dashboards, KPIs), Monitoring and improvement of procedures and documentation, Incident and request processing (ITIL – ticket tracking)
What You'll Do.
Provide onsite technical support
and maintain hardware
Troubleshoot Windows OS
Respond to service desk tickets
Support meeting room technology
Perform basic network troubleshooting
Document incidents and solutions
How You'll Work.
Team & Collaboration
team spirit
Communication Scope
listening skills
Applying for this IT Support Technician L1 & L2 (m/w/d) role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on SmartRecruiters
- SmartRecruiters often includes a video screening step — check camera and mic permissions.
- Link your GitHub or portfolio directly in the profile section for technical roles.
- Applications may be reviewed by AI scoring before reaching a recruiter — use keywords from the job description.
ANONYMOUS · UNFILTERED
What do employees actually say about EVERIENCE?
Real rants from real employees. Read before you apply.