Fox
Media
ITSupportTechnician
Neural analysis suggests this role is
optimal for Mid+ candidates.
“IT Support Technician at Fox. Skills: Desktop and laptop computer support, Server support (Windows/Linux), Network support, Application support, Virtual environment support. Technical support of desktop computers, servers, network, applications, and related technology. Specification, installation, and repair of computer systems and peripherals”
Industry & Context.
Independent analysis; Problem-solving skills; Initiative; Good judgment; Isolate faults methodically; Sound and accurate judgment; Logical reasoning; Ability to learn quickly
Occasionally work late hours, overnight, and weekends, Schedules are subject to change as required by the station’s business needs
What They're Looking For.
Must Have
Microsoft Windows and Linux server operating systems, DHCP and DNS, Microsoft Windows and Apple macOS operating systems, Microsoft Office applications (Word, Excel, Outlook, and PowerPoint), Network printing and multi-function devices, Diagnostic tools for on-prem, cloud, computer and network environments, Systems and components for servers, workstations, and laptop computers, Collaboration applications (Slack, Box, Google Workspace, Password management, and Zoom), AI-driven tools
Nice to Have
Basic IP networking and troubleshooting, Virtualization (VMware, Nutanix, AWS Outpost), SAN Storage (HPE, NetApp, and Isilon), Cloud Services - Amazon EC2 Compute, S3 Storage & Workspaces, Security protocols and remediation, Broadcast systems (Avid, Grass Valley, Evertz, BitCentral, Chyron, Sony, Ross), Infoblox DHCP and DNS, Telephony PBX / VOIP – Cisco Call Manager, Apple and/or HP Desktop/Laptop, HPE ProLiant and/or Dell Servers, Tablets and Smartphones, Cisco and/or Arista Switch Hardware Platforms, Veeam, Imaging Tools, OKTA, AWS workstations, CrowdStrike, ServiceNow, Tanium
What You'll Do.
Technical support of desktop computers
and related technology
and repair of computer systems and peripherals
One-on-one consultancy to end users
Maintenance and testing of network
and associated equipment
and ongoing usability of desktop and laptop computers
and related technology
Recommend and perform hardware and software upgrades
Ensure systems interconnect seamlessly
Deploy new or upgraded technologies
Maintain hardware/software inventory
Support the station's virtual environment
Assist with maintaining the station's infrastructure
Diagnose and resolve unique
non-recurring problems
Assist with the creation and maintenance of technical documents
How You'll Work.
Team & Collaboration
Interaction with TV station personnel; Interaction with FOX Technology teams; Collaboration with Broadcast teams; Interaction with vendors
Communication Scope
Effective communication
Full Job Description
_**OVERVIEW OF THE COMPANY**_ Fox Corporation Under the FOX banner, we produce and distribute content through some of the world’s leading and most valued brands, including: FOX News Media, FOX Sports, FOX Entertainment, FOX Television Stations and Tubi Media Group. We empower a diverse range of creators to imagine and develop culturally significant content, while building an organization that thrives on creative ideas, operational expertise and strategic thinking. ## _**JOB DESCRIPTION**_ Fox 6 WITI, the Fox O&O in Milwaukee, WI seeks an experienced IT Support Technician. The ideal candidate will assist FOX Technology with technical support of desktop computers, servers, network, applications, and related technology used to operate the television station. Support includes specification, installation, and repair of computer systems and peripherals within established FOX Technology standards and guidelines. Activities require interaction with TV station personnel as well as with other members of the FOX Technology teams to define requirements, deliver against project, and support goals. The position provides one-on-one consultancy to end users as required. The employee in this position also assists in the maintenance and testing of network, servers, and associated equipment. The position’s responsibilities require independent analysis, effective communication, and problem-solving skills. Collaborate with Broadcast teams providing technical support and oversight of converged platforms. Work is performed with little supervision, requires initiative and good judgment. Other duties assigned as deemed appropriate and necessary. Schedules are subject to change as required by the station’s business needs. Candidates must be able to occasionally work late hours, overnight, and weekends. **_A SNAPSHOT OF YOUR RESPONSIBILITIES_** * Includes the installation, configuration, and ongoing usability of desktop and laptop computers, mobile devices, applications, and related technolog
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