ITSupportTechnician

At Cavista, our mission is to empower organizations with the world’s best technology solutions. We ensure the highest level of client satisfaction through a global network of innovation, and our software solutions are custom-built to accommodate your domain and requirements. Through world-class consultation, innovative IT solutions and personalized client services, Cavista increases operational efficiency for organizations of all sizes. Cavista is searching for great talent in Lagos, Nigeria. We are an open, agile environment, where transparent conversation ignites collaboration with a team of great thinkers. In Cavista, everyone freely contributes, ideas override egos, and the best idea always wins. We embrace new technologies and pride ourselves on sustainable and quality code. In our world, opportunity paired with imagination is limitless and we build what others can only hope to dream. We build the best because we hire only the best! We’ve created an atmosphere allowing you to produce your best work, by catering to the creative. We are seeking a highly skilled IT Support Technician to provide technical assistance and support for hardware, software, and network related issues across the organization. The ideal candidate will be responsible for troubleshooting IT problems, maintaining systems, and ensuring smooth day to day operations for end users. This role requires expertise in Microsoft Azure, cloud infrastructure, and IT security best practices. What you will do... * Provide first-line technical support to employees by diagnosing and resolving hardware, software, and network-related issues. * Install, configure, and maintain computers, printers, mobile devices, and other IT equipment to ensure optimal performance. * Monitor and maintain IT infrastructure, including servers, networks, and security systems, with a focus on Microsoft Azure cloud services. * Manage Azure Active Directory (Azure AD) for user account provisioning, access controls, and security poli