WeTravel

Tech / AI / Software

ITSupportSpecialist

€50–55k amsterdam, north holland, the netherlands FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“IT Support Specialist at WeTravel. Skills: IT Support, Mac environment support, Google Workspace administration, Automation. Providing daily hands-on IT support for our remote team — especially around Mac devices and core tools. Managing access, permissions, and user setups across Google Workspace, Slack, Kandji / iru, 1Password, Jira, and Confluence”

What You'll Achieve.

empower every WeTravel employee with the tools and support they need to work efficiently, securely, and without friction; help us level up; making sure WeTravelers have a seamless tech experience; actively improving how we manage our tools and systems; keeping office tech and operations running smoothly; helping us scale and stay secure as our team grows

Industry & Context.

Tech / AI / Software
Problems you'll solve

problem-solver; methodical approach to solving IT issues

Eligibility Requirements

Work remotely for a maximum of 4 weeks per calendar year, have the full legal right to work in the Netherlands (citizenship or residency), WeTravel is not able to offer visa sponsorship or relocation assistance

What They're Looking For.

Must Have

at least 4 years experience working in a similar position, solid experience supporting remote and in-person Mac environments in business settings, comfortable managing IT operations, worked with tools like Google Workspace (G Suite), Slack, 1Password, Kandji /iru (or similar MDM), and Atlassian products (Jira, Confluence), enjoy helping non-technical colleagues solve technical problems — with patience and clear communication, organized and take a methodical approach to solving IT issues, proactive mindset: you spot inefficiencies, suggest improvements, and love automating workflows, can work independently and thrive in a fully remote setup, have the full legal right to work in the Netherlands (citizenship or residency)

Nice to Have

scripting (for automating workflows)

What You'll Do.

Providing daily hands-on IT support for our remote team — especially around Mac devices and core tools

and user setups across Google Workspace

Partnering with HR and Ops to ensure smooth onboarding/offboarding and operational workflows

Creating and improving internal IT processes

identifying automation opportunities

and owning initiatives from idea to execution

Helping us scale and stay secure as our team grows

How You'll Work.

Team & Collaboration

working closely with teams like People, Operations, and Engineering; Partnering with HR and Ops

Communication Scope

clear communication

Process & Methodology

owning initiatives from idea to execution

Full Job Description

Hi! I’m Ivan 👋 , Director of Platform & Infrastructure here at WeTravel. I joined WeTravel to help build a secure, reliable, and scalable IT environment as we grow. Our team’s mission is to empower every WeTravel employee with the tools and support they need to work efficiently, securely, and without friction — no matter where they are in the world.   We’re looking for an IT Support Specialist to help us level up — someone who’s organized, curious, and not afraid to jump into a challenge.   If you’re a problem-solver who thrives in remote setups, enjoys helping others, and gets excited about automation and optimization, you might be just who we’re looking for.   This role is an in-person (minimum 4 days a week) role in our Amsterdam office, located in Rokin 75.   HOW WE WORK Our IT team is small but mighty, and plays a critical role in making sure WeTravelers have a seamless tech experience. You’ll be the go-to person for day-to-day support, but also take part in bigger-picture improvements and proactive initiatives. You’ll be working closely with teams like People, Operations, and Engineering — not just reacting to issues, but actively improving how we manage our tools and systems. Our stack is modern and remote-friendly: think Google Workspace, Slack, Kandji/ iru, Atlassian, 1Password, and a Mac-only environment. We're looking for someone who enjoys structure but doesn’t need hand-holding — you’ll have room to own projects and implement your own ideas. And yes, we really do like people who automate the boring stuff. 😉   YOU SHOULD APPLY IF YOU… - You have at least 4 years experience working in a similar position. - Have solid experience supporting remote and in-person Mac environments in business settings. - Are comfortable managing IT operations - Appreciate the challenge of keeping office tech and operations running smoothly for a diverse, international team. - Have worked with tools like Google Workspace (G Suite), Slack, 1Password, Kandji /iru (or similar MD

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