WeTravel
Tech / AI / Software
ITSupportSpecialist
Neural analysis suggests this role is
optimal for Mid candidates.
“IT Support Specialist at WeTravel. Skills: IT Support, Mac environment support, Google Workspace administration, Automation. Providing daily hands-on IT support for our remote team — especially around Mac devices and core tools. Managing access, permissions, and user setups across Google Workspace, Slack, Kandji / iru, 1Password, Jira, and Confluence”
What You'll Achieve.
empower every WeTravel employee with the tools and support they need to work efficiently, securely, and without friction; help us level up; making sure WeTravelers have a seamless tech experience; actively improving how we manage our tools and systems; keeping office tech and operations running smoothly; helping us scale and stay secure as our team grows
Industry & Context.
problem-solver; methodical approach to solving IT issues
Work remotely for a maximum of 4 weeks per calendar year, have the full legal right to work in the Netherlands (citizenship or residency), WeTravel is not able to offer visa sponsorship or relocation assistance
What They're Looking For.
Must Have
at least 4 years experience working in a similar position, solid experience supporting remote and in-person Mac environments in business settings, comfortable managing IT operations, worked with tools like Google Workspace (G Suite), Slack, 1Password, Kandji /iru (or similar MDM), and Atlassian products (Jira, Confluence), enjoy helping non-technical colleagues solve technical problems — with patience and clear communication, organized and take a methodical approach to solving IT issues, proactive mindset: you spot inefficiencies, suggest improvements, and love automating workflows, can work independently and thrive in a fully remote setup, have the full legal right to work in the Netherlands (citizenship or residency)
Nice to Have
scripting (for automating workflows)
What You'll Do.
Providing daily hands-on IT support for our remote team — especially around Mac devices and core tools
and user setups across Google Workspace
Partnering with HR and Ops to ensure smooth onboarding/offboarding and operational workflows
Creating and improving internal IT processes
identifying automation opportunities
and owning initiatives from idea to execution
Helping us scale and stay secure as our team grows
How You'll Work.
Team & Collaboration
working closely with teams like People, Operations, and Engineering; Partnering with HR and Ops
Communication Scope
clear communication
Process & Methodology
owning initiatives from idea to execution
Full Job Description
Hi! I’m Ivan 👋 , Director of Platform & Infrastructure here at WeTravel. I joined WeTravel to help build a secure, reliable, and scalable IT environment as we grow. Our team’s mission is to empower every WeTravel employee with the tools and support they need to work efficiently, securely, and without friction — no matter where they are in the world. We’re looking for an IT Support Specialist to help us level up — someone who’s organized, curious, and not afraid to jump into a challenge. If you’re a problem-solver who thrives in remote setups, enjoys helping others, and gets excited about automation and optimization, you might be just who we’re looking for. This role is an in-person (minimum 4 days a week) role in our Amsterdam office, located in Rokin 75. HOW WE WORK Our IT team is small but mighty, and plays a critical role in making sure WeTravelers have a seamless tech experience. You’ll be the go-to person for day-to-day support, but also take part in bigger-picture improvements and proactive initiatives. You’ll be working closely with teams like People, Operations, and Engineering — not just reacting to issues, but actively improving how we manage our tools and systems. Our stack is modern and remote-friendly: think Google Workspace, Slack, Kandji/ iru, Atlassian, 1Password, and a Mac-only environment. We're looking for someone who enjoys structure but doesn’t need hand-holding — you’ll have room to own projects and implement your own ideas. And yes, we really do like people who automate the boring stuff. 😉 YOU SHOULD APPLY IF YOU… - You have at least 4 years experience working in a similar position. - Have solid experience supporting remote and in-person Mac environments in business settings. - Are comfortable managing IT operations - Appreciate the challenge of keeping office tech and operations running smoothly for a diverse, international team. - Have worked with tools like Google Workspace (G Suite), Slack, 1Password, Kandji /iru (or similar MD
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