Vulcan Elements

manufacturing

ITSupportSpecialist

Durham, North Carolina, United States
The Brief

“IT Support Specialist at Vulcan Elements. Skills: End-User Support, Asset Management, technical troubleshooting. Provide Tier 1 and Tier 2 technical support. Maintain accurate inventory of hardware”

What You'll Achieve.

ensuring our team has the tools they need to succeed; maintaining high system uptime; supporting the digital infrastructure required for business operations

Industry & Context.

manufacturing
Problems you'll solve

Problem Solving; troubleshoot complex hardware and software issues independently

Eligibility Requirements

Ability to lift up to 50 lbs, work comfortably in a manufacturing environment, occasional work on ladders or in server rooms, Must be a U. S. Person

What They're Looking For.

Must Have

1+ years of experience in IT support, help desk, or systems administration, knowledge of Windows operating systems, Microsoft 365 administration, basic networking, Ability to lift up to 50 lbs, work comfortably in a manufacturing environment

Nice to Have

experience preferably in a manufacturing or high-security regulated environment, Familiarity with cybersecurity frameworks (NIST, CMMC), experience working within ITAR/EAR export-controlled environments, CompTIA A+

What You'll Do.

Provide Tier 1 and Tier 2 technical support

Maintain accurate inventory of hardware

tracking device lifecycle

equipment assignments across office and manufacturing facilities

Free ATS check

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