TAWANTECH
Tech / AI / Software
ITSupportSpecialist
“IT Support Specialist at TAWANTECH. providing technical support and operational assistance for IT infrastructure, end-user systems, networks, and business applications to ensure smooth daily operations and service availability. troubleshooting hardware and software issues”
Industry & Context.
What They're Looking For.
Must Have
Bachelor’s degree in Information Technology or Networking, minimum of 3 years of hands-on experience in technical support and IT operations
Nice to Have
Professional certifications such as CCNA, ITIL, Security+, or Microsoft/Azure certifications
What You'll Do.
providing technical support and operational assistance for IT infrastructure
and business applications to ensure smooth daily operations and service availability
troubleshooting hardware and software issues
supporting network connectivity
managing user accounts
resolving incidents within agreed service levels while following IT service management and cybersecurity standards
Applying for this IT Support Specialist role?
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