Penn State
ITSupportSpecialist
“IT Support Specialist at Penn State. Skills: Endpoint Management, IT Support, Hardware Deployment, Vulnerability Remediation. Support computer hardware from quote through purchasing. Inventory endpoint devices”
Industry & Context.
Problem-solving abilities
Evening work, Weekend work, Rotating on-call service
What They're Looking For.
Must Have
2+ years of relevant experience, General Equivalency Diploma (GED) or High School (HS)
Nice to Have
Experience with Mac OS and iOS
What You'll Do.
Support computer hardware from quote through purchasing
Inventory endpoint devices
Image endpoint devices
Deploy endpoint devices
Lifecycle endpoint devices
Remediate vulnerabilities on endpoint devices
Provide direct IT support services
Troubleshoot hardware issues
Troubleshoot software issues
Troubleshoot network issues
Troubleshoot server issues
Implement new solutions
Support varied software needs
Evaluate customer needs
How You'll Work.
Team & Collaboration
Deskside Support Team; Endpoint Management group
Communication Scope
Written communications; Verbal communications
Applying for this IT Support Specialist role?
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