ITSupportSpecialist

**📢** Join Novibet as an**IT Support Specialist!** Are you ready to take on a key role in a dynamic, fast-growing company? If you have a passion for IT Support and thrive in a fast-paced environment, this could be the right opportunity for you. **Who We Are** Founded in 2010, Novibet is a leading GameTech company with a strong international presence. We operate in diverse markets, including Greece, Cyprus, Ireland, Canada, Brazil, Mexico, Chile, Ecuador, Finland, Italy, and New Zealand. With offices in Greece, Malta and Brazil, our mission is to deliver unparalleled sports betting and online gaming experiences to our rapidly expanding customer base. **Why Novibet** At Novibet, we are proud to be certified as a **Great Place to Work** , consecutively since 2021, reflecting our commitment to developing a positive, inclusive, and supportive work environment. Join us, and you will be part of a team of over 1,000 people worldwide that values collaboration, innovation, and personal growth. **What you will work on** * Install and configure computer hardware, software, systems, networks, printers, and scanners * Monitor and maintain computer systems and networks * Respond in a timely manner to service issues and requests * Provide technical support across the company (in person, email, chat, or phone) * Sett up accounts for new users * Repair and replace equipment as necessary * Keep updated the asset management system and hardware inventory * Ensure all issues are properly logged * Research and identify solutions to software and hardware issues * Coordinate the purchase and deployment of new computer hardware **What you bring** * University and/or Postgraduate Degree in a relevant field * 1-2 years of relevant working experience in a similar position * A technical, logical thought process * Problem-solving skills * An ability to stick to strict deadlines, to prioritise and delegate * A keen eye for detail * English language (both verbal and written) * Computer literacy **