Knighted Ventures
Technology
ITSupportSpecialist
“IT Support Specialist at Knighted Ventures. Skills: IT Support, Technical troubleshooting. Provide first-level contact. Problem resolution for hardware”
Industry & Context.
Problem resolution; Finding solutions
Travel to business operations locations
What They're Looking For.
Must Have
At least 21 years of age
Nice to Have
Associates Degree, Equivalent Certification, Equivalent experience, Familiarity with SaaS environments
What You'll Do.
Provide first-level contact
Problem resolution for hardware
Problem resolution for software
Problem resolution for networking
Problem resolution for mobile
Perform general IT support
Perform hardware deployment
Perform hardware repair
Perform software installations
Perform preventative maintenance
Travel for maintenance
Support account management
Recommend technical solutions
Update IT documentation
Author IT documentation
Perform asset management
Automate asset management
How You'll Work.
Team & Collaboration
Team environment
Communication Scope
Interpersonal skills; Communication skills; Face-to-face communication; Email communication; Phone communication; Instant messaging
Applying for this IT Support Specialist role?
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How to Apply on Greenhouse
- Create a Greenhouse profile before applying — it saves time across multiple applications.
- Upload your resume as a PDF; the parser handles it better than Word.
- Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
- Enable email notifications to track application status in real time.
ANONYMOUS · UNFILTERED
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