E-Space

Technology

ITSupportSpecialist

€39–50k ~AI est. Duisburg, Germany FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“IT Support Specialist at E-Space. Skills: IT Support, Helpdesk, Troubleshooting. Provide remote and on-site technical support. Resolve end-user helpdesk tickets”

Industry & Context.

Technology
Problems you'll solve

Problem-solving

What They're Looking For.

Must Have

1 year of experience in Helpdesk or IT Support, Proven capability troubleshooting Windows, Proven capability troubleshooting basic Ubuntu/Linux, Professional fluency in English, Live within daily commute distance of Duisburg office

Nice to Have

German language skills, CompTIA Network+ certification, CompTIA Security+ certification, CompTIA Linux+ certification, Associate degree or higher in IT or related field

What You'll Do.

Provide remote and on-site technical support

Resolve end-user helpdesk tickets

Handle ad-hoc IT requests

Support mixed OS environment

Build desktop computers

Configure desktop computers

Deploy desktop computers

Build laptop computers

Configure laptop computers

Deploy laptop computers

Build peripheral equipment

Configure peripheral equipment

Deploy peripheral equipment

Assist with technical setup for new employees

Assist with onboarding process for new employees

Diagnose network connectivity issues

Resolve network connectivity issues

Maintain asset records

Monitor equipment inventory levels

Document troubleshooting steps

Contribute to internal knowledge base

How You'll Work.

Team & Collaboration

Multi-Office Support; Support diverse team departments

Full Job Description

## Description Ready to make connectivity from space universally accessible, secure and actionable? Then you’ve come to the right place!   E-Space is bridging Earth and space to enable hyper-scaled deployments of space-powered Internet of Things (IoT) solutions and services. We are fundamentally changing the design, economics, manufacturing, coverage limitations and service delivery associated with traditional satellite and terrestrial IoT systems.   By building a highly-advanced low Earth orbit (LEO) space system—with a unique antenna design, highly sustainable spacecraft system and low-cost, small portable end-user devices—we can extend global satellite coverage, capacity and connectivity beyond legacy space services to provide a new kind of IoT platform that lets users sense, track, connect and act on information gathered, anywhere.   We’re intentional, we’re unapologetically curious and we’re 100% committed to saving space, protecting our planet and turning connectivity into actionable intelligence. Overview We are seeking a motivated IT Support Specialist to join our growing team in Duisburg. In this role, you will play a key part in supporting the daily technology needs of our executive, administrative, finance, and engineering teams across multiple offices. You will handle everything from resolving helpdesk tickets and setting up hardware to troubleshooting network issues and onboarding new hires. This hands-on position is ideal for someone who thrives in a fast-paced environment, loves problem-solving, and wants to make a direct impact on our international IT operations. ## What You Will Do Multi-Office Support: Provide remote and on-site technical support for users across multiple office locations. Technical Support: Resolve end-user helpdesk tickets and handle ad-hoc, walk-in IT requests in Duisburg. OS & Environment Care: Support a mixed operating system environment consisting of roughly 80% Windows and 20% Unix (Ubuntu) endpoints. Hardware & Software Dep

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