ITSupportSpecialist

**Job Description:** We are currently recruiting for two distinct IT Support Specialist roles across Ireland. While both roles operate within onsite IT and meeting room services, each provides a distinct focus and career pathway. Please review both and apply depending on your preferred location and expertise. **Dublin Role – Meeting Room Technologies Support & Power Platform / Data Analytics** This role is based in Dublin and combines meeting room and event support with a strong focus on process automation, data analytics, and digital innovation. The successful candidate will work at the intersection of AV technologies, modern workplace tools, and enterprise automation. Core Responsibilities * Deliver event support and manage meeting room technologies locally. * Drive process automation, tool development, testing, and documentation across AV and Unified Communications. * Take ownership of projects and deliver them to successful completion. * Continuously identify opportunities for process improvement and innovation. * Develop Power Platform solutions (Power Apps, Power Automate, Microsoft Places). * Build reporting, dashboards, and applications to enhance visibility and knowledge sharing. * Support development lifecycles using Agile methodologies. * Produce technical documentation for systems, deployments, and changes. * Collaborate with 3rd level teams and vendors to deliver solutions. * Drive improvements using automation, analytics, and modern technologies. * Act as a key IT contact for local business continuity and infrastructure support. **Galway Role – Event Support, Meeting Room Technologies & Digital Innovation** This role is based in Galway and focuses on hands-on support for meeting rooms and events, combined with growing exposure to automation, analytics, and modern IT processes. It is ideal for candidates who enjoy working in live environments while contributing to continuous improvement initiatives. Core Responsibilities * Provide onsite support for AV,