Ajaib

Financial Services

ITSupportSpecialist

$120000–180000k ~AI est. Jakarta, Jakarta, Indonesia FULL TIME
The Brief

“IT Support Specialist at Ajaib. Skills: IT Support, Technical Support. Provide technical support. Troubleshoot hardware and software issues”

What You'll Achieve.

Ensure systems and applications run smoothly; Drive productivity; Improve user satisfaction

Industry & Context.

Financial Services
Problems you'll solve

Problem-solving skills; Troubleshooting

What They're Looking For.

Must Have

Diploma or Bachelor’s degree, IT support or help desk role experience, Windows and macOS operating systems knowledge, Common software applications familiarity, Basic networking knowledge, Excellent problem-solving skills, Attention to detail, Communication and interpersonal skills, Ability to work under pressure, Prioritize multiple tasks, Willingness to learn

What You'll Do.

Provide technical support

Troubleshoot hardware and software issues

Respond to service requests

Maintain a log of issues

Assist with installation and configuration

Train users on new software

Collaborate with IT team members

Enhance user experience

Maintain documentation of IT processes

Participate in IT projects

How You'll Work.

Team & Collaboration

IT team members

Communication Scope

Interpersonal skills

Free ATS check

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