Ajaib
Financial Services
ITSupportSpecialist
“IT Support Specialist at Ajaib. Skills: IT Support, Technical Support. Provide technical support. Troubleshoot hardware and software issues”
What You'll Achieve.
Ensure systems and applications run smoothly; Drive productivity; Improve user satisfaction
Industry & Context.
Problem-solving skills; Troubleshooting
What They're Looking For.
Must Have
Diploma or Bachelor’s degree, IT support or help desk role experience, Windows and macOS operating systems knowledge, Common software applications familiarity, Basic networking knowledge, Excellent problem-solving skills, Attention to detail, Communication and interpersonal skills, Ability to work under pressure, Prioritize multiple tasks, Willingness to learn
What You'll Do.
Provide technical support
Troubleshoot hardware and software issues
Respond to service requests
Maintain a log of issues
Assist with installation and configuration
Train users on new software
Collaborate with IT team members
Enhance user experience
Maintain documentation of IT processes
Participate in IT projects
How You'll Work.
Team & Collaboration
IT team members
Communication Scope
Interpersonal skills
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