Amazon Commercial Services Pty Ltd
Operations, IT, Support Engineering, Technical Services, operations
ITSupportEngineerI,OperationsTechnologySolutions(OTS)
“IT Support Engineer I, Operations Technology Solutions (OTS) at Amazon Commercial Services Pty Ltd. Skills: IT support, Troubleshooting. Provide first level technical support. Support multiple buildings”
Industry & Context.
Troubleshooting
Flexibility is a must, Lift up to 49 pounds, Stand/walk during shifts, Push, pull, squat, bend, and reach
What They're Looking For.
Must Have
1+ years Windows, Mac or Linux support, Troubleshoot integrated systems, Maintain zebra printers, Troubleshoot thin clients, PCs, scanners, handheld terminals, Knowledge of networking protocols, Work flexible schedule/shift/work area, Lift up to 49 pounds, Stand/walk during shifts up to 12 hours, Frequently push, pull, squat, bend, and reach
Nice to Have
Experience in dynamic environment, High degree of customer service, Written and verbal communication, Present complex technical information, Manage multiple projects and priorities
What You'll Do.
Provide first level technical support
Support multiple buildings
Allocate and maintain IT equipment
Manage customer requests simultaneously
Troubleshoot IT related equipment
Learn new technologies
Participate in career development
How You'll Work.
Team & Collaboration
Work with colleagues; Work with remote support teams; Work with business
Communication Scope
Present technical information
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