Amazon Commercial Services Pty Ltd
Operations, IT, Support Engineering, Technical Services, operations
ITSupportEngineerI,OperationsTechnologySolutions(OTS)
“IT Support Engineer I, Operations Technology Solutions (OTS) at Amazon Commercial Services Pty Ltd. Skills: IT support, Troubleshooting, Equipment maintenance. Provide first level technical support. Support multiple buildings”
Industry & Context.
Troubleshooting
Ability to lift 50 lbs, Stand and walk 10-12 hours
What They're Looking For.
Must Have
1+ years Windows, Mac or Linux support, Troubleshoot integrated computer systems, Maintain zebra thermal printers, Troubleshoot thin clients, PCs, scanners, handheld terminals, Understand networking concepts, Work flexible schedule/shift/work area, Ability to lift 50 lbs /22 kgs, Stand and walk for 10-12 hours
Nice to Have
CompTIA A+, Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware, AWS or other industry relevant certifications, Experience in dynamic environment, High degree of customer service, Explain complex IT concepts, Manage high priority projects
What You'll Do.
Provide first level technical support
Support multiple buildings
Allocate and maintain IT equipment
Manage customer requests
Troubleshoot IT related equipment
Learn new technologies
Participate in career development
How You'll Work.
Team & Collaboration
Work with colleagues; Work with remote support teams; Work with business
Communication Scope
Explain complex IT concepts
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